Financial Management Solutions Inc.

• Red Canoe Deploys Teller Management Tools

  By Marc Rapport  |  November 15, 2012

  The software is allowing Red Canoe to analyze transaction activity and optimize branch workforce scheduling at its seven branches.

• FMSI Adds 15 Credit Unions to Client List

  By Marc Rapport  |  March 30, 2012

  The suburban Atlanta company said it now has a total of 97 credit unions using its teller management and lobby management systems.

• Guest Opinion: Suffering From Lackluster Lobby Performance?

  By W. Michael Scott  |  March 19, 2012

  Management has struggled with fully understanding the overall performance in the lobby due to various systems capturing fragmented information.

• Branches Suffering from Lackluster Lobby Performance?

  By W. Michael Scott  |  March 1, 2012

  Most would agree that the platform side of the branch plays a critical role in the success of branch network profitability.

• New Software at Arsenal CU

  By Marc Rapport  |  November 20, 2011

  Newly deployed management software will help the $167 million Arsenal Credit Union in Arnold, Mo., lower the call abandon rate and improve member service in its contact center, the credit union said.

• Arsenal Credit Union Using New Contact Center Tools

  By Marc Rapport  |  November 15, 2011

  The $167 million Arsenal Credit Union in suburban St. Louis aims to lower abandon rates and improve member service.

• Software Manages the Teller Line

  June 27, 2011

  Financial Management Solutions Inc. said it has deployed its Teller Management System software at the $344 million Global Credit Union of Spokane, Wash.

• Global Credit Union Deploys Teller Management Software

  By Marc Rapport  |  June 22, 2011

  The $344 million Spokane, Wash., CU is using the software to maximize teller staffing efficiency at 13 branches, the credit union and company said.