Experian QAS

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  Adapting to a Digital Self-Service Model

  October 1, 2012

  Credit union members are increasingly demanding more online interaction from their institutions. The request is forcing credit unions to adjust websites and self-service portals to accommodate members.

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  Contact Data Crunching for Credit Unions: Guest Opinion

  By Thomas Schutz  |  April 1, 2012

  The use of contact data is changing for credit unions. Today, financial institutions are using contact data to ensure that communications reach members and prospects, but, perhaps more importantly, those institutions are also leveraging contact information to better understand their members through database consolidation and a single member view.

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  Why Do Member Email Addresses Matter?

  By Thomas Schutz  |  September 14, 2011

  Credit union communications are moving to an electronic format. Not only is it more environmentally friendly and convenient for the member, but it also reduces expenses.

• Symitar Vendor Integration Program Grows

  January 26, 2011

  Symitar has added two more companies to its program for streamlining and supporting integration between third-party vendors and its Episys core processing system.

• Two More Firms Join Symitar VIP

  By Marc Rapport  |  December 15, 2010

  Two more companies have joined Symitar's Vendor Integration Program, a service designed to streamline and support integration work between third-party vendors and the Episys core processing system.

• Scrubbing Addresses: Long Island CU Uses Fast Tools on Snail Mail

  By Marc Rapport  |  May 19, 2010

  Nowadays, a bad address can cost more than just wasted postage. That's why People's Alliance Federal Credit Union has joined a growing list of organizations using automation to keep up with snail mail.