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June 27, 2011
Consumers have a new tool in their tool belt today: the mouse. Today’s consumers are using the Internet to find information, obtain advice and buy products at an increasing pace. Though face-to-face customer interaction and phone calls are not going away, they’re no longer enough. To stay relevant to your...
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By Terry Jones |
June 21, 2011
Consumers have a new tool in their tool belt today: the mouse. Today’s consumers are using the Internet to find information, obtain advice and buy products at an increasing pace.
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May 23, 2011
Pentagon Federal Credit Union, a card processing CUSO, and a leading CU card association are among the institutions cooperating with Visa Inc. in the launch of a new payments platform that promises to significantly change how payments are handled.
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By Marc Rapport |
April 13, 2011
With “technology” as your name and Silicon Valley as your home, you'd better be able to serve up the goods.
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By Marc Rapport |
March 2, 2011
Heather Moshier works for the benefit of her credit union’s members out front and behind the scenes, and, as if she had time to spare, has become a respected member of the nationwide network of CU technology managers.
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February 23, 2011
CO-OP Financial Services and the Texas Credit Union League are adding mobile banking, remote-deposit capture and call center services to the services the league offers credit unions in Texas and Arkansas.
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February 16, 2011
Sperry Associates Federal Credit Union has named James Duffett its new president/CEO.
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By Michelle A. Samaad |
February 7, 2011
Nearly eight months after the NCUA and Sperry Associates Federal Credit Union entered into a letter of understanding and agreement, the cooperative has named James Duffett as its new president/CEO.
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By Marc Rapport |
December 22, 2010
Credit union marketers wondering where they can reach their members might consider this: The average U.S. consumer now spends as much time online as watching television.
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By Marygrace Murphy |
November 10, 2010
Using small size to a credit union's advantage and the importance of providing an innovative member experience were among the points emphasized by Ed Brett of Westminster Savings at the CU Water Cooler Symposium.
