Michael Kelly, the new CEO of PSCU Financial Services, believes credit unions have to significantly improve their payment products and services if they want to remain relevant to their members or even in existence over the long term.
Craig Esrael, chairman of the board of PSCU Financial Services, said a succession plan made years before had helped lead the giant payments CUSO to choose a relatively little known payment executive as its next CEO.
PSCU Financial Services is moving forward under team management while its board of directors launches a search to replace long-time CEO David Serlo.
Leaders from many different parts of the credit union industry remember former PSCU Financial Services CEO David Serlo as an innovative and hard working credit union leader.
As a NACUSO board member and chairman, PSCU Financial Services President/CEO David Serlo helped the association "focus on the importance, not just of winning battles, but on winning the war for industry sustainability."
PSCU Financial Services is being lead by a team of executives put in place while former long-term CEO David Serlo was on medical leave while its board conducts a search for a new CEO.
David Serlo, longtime CEO of PSCU Financial Services and that organization's first employee, has died of cancer, sources close to the CUSO have told Credit Union Times.
WAILEA, Hawaii -- The meeting planners at PSCU Financial Services, the payments CUSO for more than 500 of the nation's credit unions, wanted to emphasize the positive at their annual Member Forum this year.
Citing health concerns that prevented him from traveling, PSCU Financial Services CEO David Serlo addressed the PCSU Financial Services Member Forum attendees, this year in Maui, Hawaii.
In its first issue, Credit Union Times covered a conflict that resulted in the creation of two pillars of the credit union card world that are still around today.