A new report said that the majority of the world’s retail banks have no plans to use social media in any way.
Social media may not exactly be taking the button-down world of retail banking by storm, at least not around the world.
Financial institutions across the world will be spending $132 billion on retail banking technology five years from now, an increase of 24% from current levels, according to Ovum.
IT spending in financial services should be strong next year across the globe, according to Ovum.
Compliance and performance concerns will drive growth in IT spending in financial services next year across the globe, according to Ovum.