creative solutions

Editor/Publisher’s Column: New Twists on the At Your Service Mandate

By Sarah Snell Cooke | May 15, 2013

Concierge banking is usually for the rich and famous at the high-end banks. Alamo Federal Credit Union doesn’t see it that way. They want their members to feel pampered and taken care of. Alamo FCU is going the extra mile to take members beyond satisfaction to elation–literally.
Making Member and Community Service an Art for Credit Unions: Editor/Publisher's Column

By Sarah Snell Cooke | May 10, 2013

A Texas credit union makes house calls while an Alabama credit union helps turn trash into treasure.
Women to Watch: Undaunted, VP Chambers Meets Challenges Head On

By Myriam DiGiovanni | March 20, 2013

While you can’t predict the future, Wanda Chambers, senior vice president of payment services at Suncoast Schools Federal Credit Union, believes in being prepared for it.
Women to Watch 2012: An In-Depth Look at the Industry Supporters

By Myriam DiGiovanni | October 1, 2012

An in-depth look - complete with videos - at the Women to Watch selected for their support of the credit union industry.
Women to Watch 2012: The Industry Supporters

By Myridam DiGiovanni | October 1, 2012

Now we shine the spotlight on those women who have been tirelessly dedicated to providing support to credit unions.
American Eagle Streamlines Staff Scheduling

By Natasha Chilingerian | February 27, 2012

Connecticut CU using workforce management software.
TDR Tracking, Demanded by NCUA, Makes CUs Bristle

By David Morrison | October 30, 2011

Credit unions by and large have been seen as the good guys in the ongoing housing finance crisis. In general, more conservative underwriting prevented most credit unions from making the mortgage loans that were most likely to wind up delinquent.
CEO Disputes Reg Treatment of Modified Mortgages

By Jim Rubenstein | October 17, 2011

The $83 million Musicians’ Interguild Credit Union of Hollywood, Calif., has a beef over how examiners treat modifications on interest-only loans and its CEO/Treasurer Marc Jacoby is outspoken on the topic.
Creating Value in a Deleveraging World

By Stuart R. Levine | October 10, 2011

As I reflect on my travels to over 20 cities in 2011, I am struck by a conversation I’d like to share with you. Upon arriving late one evening in Las Vegas to speak at a credit union conference, I asked the cab driver, “How’s business?” I heard a profoundly...
NCUA to Review Controversial Mortgage Tracking Policy

By David Morrison | October 6, 2011

NCUA Board Chairman Debbie Matz said NCUA Board to review TDR standard.