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By Lisa Totaro |
August 5, 2012
The need for succession planning in credit unions isn’t a secret. There is a very real need to groom future industry leaders as many CEOs prepare to retire.
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By Myriam DiGiovanni |
July 22, 2012
"The harder I work, the luckier I get,” said Matt Vance, marketing and community manager at Bellingham, Wash.-based Industrial Credit Union. He has lived by those words since hearing them during an open session at a Crash event he helped coordinate for Mountain West Credit Union Association.
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By Elizabeth Friedrich |
July 16, 2012
I became interested in credit unions and cooperatives because they are business models that promote economic justice. I was looking for alternative to the traditional banking system that today appears solely to focus on profits over people.
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By Kenneth Worthey |
July 2, 2012
While most people think of logos, taglines and corporate colors, they are not solely what a brand truly is. Your brand is the trust members place in your credit union. An exceptional experience and promise of trust is what your brand should be delivering at every interaction.
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By Sarah Snell Cooke |
May 22, 2012
The first Not for CEOs event was videotaped live at the CUNA GAC Conference in March 2012 in Washington.
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By Matt Weidler |
April 29, 2012
In last month’s Cooperative Trust column, Erin Steffen’s message was clear: Don’t be afraid to up sell your products to members, and start considering technology channels as critical components of your service. [See CU Times, April 4, page 17.]
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By Myriam DiGiovanni |
April 24, 2012
The Cooperative Trust is looking for 15 young credit union leaders to crash CUNA’s America’s Credit Union Conference for the first time.
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By Myriam DiGiovanni |
April 15, 2012
Fostering connections, whether among young professionals, college students, fellow staffers or members has been what drives Lisa Totaro, marketing associate at Sunmark Federal Credit Union.
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By Erin Steffen |
April 1, 2012
The credit union industry has made excellent member service a cornerstone of our business model. For current credit union members, this approach seems to have worked; according to a Filene study, credit unions outperform banks for member/customer satisfaction.
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March 19, 2012
A group young credit union professionals have been gearing up to crash CUNA’s Governmental Affairs Conference again this year.
