Consumers Union

• Bluebird’s Appeal Seen as Limited

  By David Morrison  |  October 22, 2012

  Bluebird, the new prepaid card product being rolled out by Walmart and American Express, will provide banks and credit unions with additional competition in transaction accounts and technology.

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  Walmart and Amex Team Up for Prepaid Card

  By David Morrison  |  October 14, 2012

  Walmart advanced further into the financial services arena last week with a new product it will offer in conjunction with American Express.

• Bluebird Not Existential Threat to Credit Unions or Banks, Researcher Says

  By David Morrison  |  October 11, 2012

  Filene researcher does see increased competition from Amex/Walmart offering, while Latino Community CU, Consumers Union say full-service still needed.

• Bank ‘Zombie’ Accounts Blasted by Consumers Union

  By Michelle A. Samaad  |  June 11, 2012

  Last fall, 16 secret shoppers visiting branches at some of the nation’s biggest banks found out just how hard it was to close an account.

• Banks Put Up Roadblocks for Consumers Wanting to Switch: Report

  By Michelle A. Samaad  |  May 31, 2012

  From fees to close accounts and transfer funds to so-called zombie accounts, some banks are making it harder for consumers to leave.

• BofA, Tech CU Are Not the Enemy

  By Sarah Snell Cooke  |  October 10, 2011

  Technology CU members will determine what they want in their CU's future; Bank of America has fiduciary duty to recoup interchange losses.

• BofA, Tech CU Are Not the Enemy

  By Sarah Snell Cooke  |  October 10, 2011

  When Technology Credit Union posted its announcement that it was exploring a conversion to a mutual savings bank, CUNA and the California Credit Union League made some noise. CUNA CEO Bill Cheney said his organization feels credit unions are the best providers of service to consumers.

• Consumer Groups Want the NCUA to Crack Down on Payday Lending

  By David Morrison  |  July 7, 2010

  The National Consumer Law Center and Consumers Union have urged the NCUA to crack down on what they charge are overly expensive credit union branded payday loan products.