This Opinion piece looks at the continuing vibrant role of call centers in the digital world.
Shared branching provider CU Service Network is offering its client credit unions several new services through CO-OP Financial Services.
They include ATM terminal driving, in-house credit, debit and bill pay services. CUSN already offers shared branching and mobile banking through CO-OP.
CO-OP Member Center is now providing automated and live-person outbound calling to support marketing and member service for client credit unions, according to the subsidiary of CO-OP Financial Services.
CO-OP Financial Services has added outbound calling to the services it offers through its CO-OP Member Center operation in Fort Worth, Texas.