While many credit unions are making investments to improve the quality of their virtual member interactions, Affinity Plus Federal Credit Union is placing an emphasis on old fashioned, face-to-face communication.
Big data may be the phrase of the moment in marketing but, for some credit unions, it is already plumping up the bottom line.
Using two separate platforms for online banking and electronic bill pay services led to unnecessary hassles for the $1.3 billion American Eagle Federal Credit Union.
The league said post-campaign research from the September campaign shows an 8% rise in awareness in Florida and a 6% rise in Alabama.
When it comes to buying a car, many members of Communicating Arts Credit Union face choices limited to buy-here-pay-here lots with some rates as high as 20% or more.
Would you apply for a car loan using an iPhone? Or a home mortgage?
Some people just don’t get it. The Filene Research Institute released a new report, “Finding Sustainable Profits: Green Lending in Credit Unions.”
Jeff Russell may have started working with credit unions as a college freshman simply because the position at The Members Group paid better than food service, but the president/CEO of TMG Financial Services has since become credit unions' biggest advocate.
A Tampa Bay teacher has sued the 511,000-member $4.9 billion Suncoast Schools Federal Credit Union in Florida court, charging the CU repossessed her car after she fell behind on her mortgage payments.
While credit insurance and debt protection have been long-time staples for credit unions as part of their loan add-on product suites, some experts noticed that they are becoming more of a priority as the industry continues to seek new noninterest income streams.