Brett King

• Credit Union Branches to Go on the Endangered Species List?

  By Robert McGarvey  |  May 15, 2013

  The one clear fact in the raging debate about the role of branches for credit unions is that the voices are getting louder on both sides, with some insisting that clinging to branches is strangling the industry’s profitability while others say that the personalization is what makes credit unions different.

• 

  Print Preview: Will We Soon See the Last Branch Standing?

  By Robert McGarvey  |  May 9, 2013

  This preview from next week's print edition takes another look at the possible fate of bricks-and-mortar branching.

• 

  Mergers Will Continue to Cull Small Credit Unions From Herd

  By Robert McGarvey  |  February 27, 2013

  Every day, six days a week, a credit union closes and never re-opens. That has been going on for many years. More than 3% of credit unions have annually closed for the past decade. By 2025, the United States will have around 4,500 credit unions.

• 

  Mergers Will Continue to Cull the CU Herd: Print Preview

  By Robert McGarvey  |  February 21, 2013

  Do the math. Look to your right. Look to your left. One in three credit unions will vanish by 2025. Find out more in this week's preview from next week's print edition.

• 

  Mobility Matters: When Mobile Matters More

  By Robert McGarvey  |  February 13, 2013

  Online banking's days on top are numbered. Technology writer Robert McGarvey lays out why in his latest Mobility Matters column.

• 

  Serving the Poor Is Challenged by Market Changes

  By David Morrison  |  May 29, 2012

  When it comes to lower income and underserved consumers, the chief challenge facing some mainstream credit unions and banks may not be how to serve them competitively but whether to serve them at all.

• Brett King on Beyond Branches: Preparing to Launch Movenbank

  By Robert McGarvey  |  September 19, 2011

  Launching next year, new bank will be totally mobile, totally online.

• Take a Cue From Gen Y to Improve Member Engagement

  February 2, 2011

  As retail banking channels converge and innovations continue, an engagement strategy is beginning to emerge that will not only position your credit union to better attract Gen Y but will set you on a course for greater general consumer engagement.