Blockbuster

T40B: Robert Hall Advocates a Panoramic View Beyond IT

By Myriam DiGiovanni | May 1, 2013

Forget every assumption you’ve ever had about those people in IT because Robert Hall, vice president of information systems at DATCU, will blast through them all.
Brett King and the Death of the Branch: Part 2

By Brett King | April 24, 2013

In this part two of three, King details how changing consumer behavior is driving down branch use and profitability.
Brett King and the Death of the Branch: Part 1

By Brett King | April 24, 2013

As surely as downloads doomed record shops, smartphones will be the death of branches. Bank 2.0/3.0 author Brett King shares why in this three-part series.
Discovery Conference: Embrace Change, but Retain Core Values

By Michelle A. Samaad, Heather Anderson | October 14, 2012

The decline and demise of well-known retailers such as Blockbuster, Kodak and free-standing bookstores offers proof of just how rapidly industries are shifting to keep up with consumers’ needs and wants.
UWCU Into Makeovers for Branch Expansion

By Jim Rubenstein | May 15, 2012

Wisconsin credit union up to 20 branches by taking over bank sites and even an old bookstore.
Reality Check: Time to Wake and Smell the Digital

By Robert McGarvey | March 4, 2012

The message Fiserv executive Mark Sievewright delivered last week at the New Jersey Credit Union League's annual Reality Check Conference in Atlantic City, N.J., was loud and succinct: We are hip-deep in the digital era and, ready or not, the bits and bytes are rising fast. There is no real...
Fiserv's Sievewright Says Personal Service Converged With Self Service: Onsite Coverage

By Marc Rapport | September 27, 2011

SAN ANTONIO —The marketplace for American credit unions is aging, getting younger, expects to have a branch to walk into and wants to do everything online.
Brett King on Beyond Branches: Preparing to Launch Movenbank

By Robert McGarvey | September 19, 2011

Launching next year, new bank will be totally mobile, totally online.
Barnes & Noble's Smart Strategy

July 5, 2011

Faced with an eroding core business, most companies seem to do...nothing.
Branches Are Now as Useful as a Dead Parrot

By Thomas J. O'Shea | May 16, 2011

While most of us were busy dealing with regulatory assessments and fiats, an unrelenting onslaught of new consumer protections and compliance mandates, our business was changing.