The focus today is on how credit unions should think about branding in the digital age.
When you think of Gen Y’s preferred banking activity, the thought of waiting in the teller line at a branch doesn’t exactly come to mind.
The focus today is on understanding workforce factors and how they play into effective credit union management in ways that will allow you to hire and promote more effectively.
Despite the frustrations that some credit unions face with building long-term, multiple product and service relationships with members who come through the door via indirect lending, the loans have continued to be a meaty portion in many portfolios.
Even in the middle of recessions and the unemployment and foreclosures that come with them, credit unions have proven that they can weather downturns.
Filene study finds credit union aggregate loan portfolios about 25% less sensitive to macroeconomic shock during past two recessions.
What better way to get a gauge on how deft members are with their financial planning and investment goals than to test the employees at their credit unions.
Filene Research Institute expert panelists agreed that credit unions need to do more than just pay lip service to the digital revolution when it comes to marketing.
Come 2030, credit unions will be in business serving up some kind of financial services, essentially one generation removed from today. However, getting there will be as wrenching—as full of dislocations and pains—as was the shift from 1950s-style credit unions with no share drafts into today’s full-service financial supermarkets.
In this print preview from next week's edition, experts look at what the industry may look like a generation from now.