Crafting a noninterest income strategy is an excellent way for credit unions to boost their revenue, but turning members off by unwanted fees in the process can defeat the whole purpose. That’s the premise of a new report from Filene Research Institute in Madison, Wis. titled, “In Search of Member-Friendly...
Think firm cites importance of checking fees, GAP income but says don't lose focus on being member friendly.
Bluebird, the new prepaid card product being rolled out by Walmart and American Express, will provide banks and credit unions with additional competition in transaction accounts and technology.
The focus today is on how credit unions should think about branding in the digital age.
When you think of Gen Y’s preferred banking activity, the thought of waiting in the teller line at a branch doesn’t exactly come to mind.
The focus today is on understanding workforce factors and how they play into effective credit union management in ways that will allow you to hire and promote more effectively.
Despite the frustrations that some credit unions face with building long-term, multiple product and service relationships with members who come through the door via indirect lending, the loans have continued to be a meaty portion in many portfolios.
Even in the middle of recessions and the unemployment and foreclosures that come with them, credit unions have proven that they can weather downturns.
Filene study finds credit union aggregate loan portfolios about 25% less sensitive to macroeconomic shock during past two recessions.
What better way to get a gauge on how deft members are with their financial planning and investment goals than to test the employees at their credit unions.