Ben Rogers

• NCUA Schedules June 25 Collaboration Webinar

  By Heather Anderson  |  June 13, 2013

  Topics will include how to save money and resources through cooperation.

• Filene Seeks Input on Regulatory Burden

  By Marc Rapport  |  June 3, 2013

  Institute survey seeks to track time credit unions spend meeting compliance requirements.

• To Cement Loyalty, Members Say Make Auto Process Easier

  By Michelle A. Samaad  |  May 29, 2013

  It would probably be a mistake for credit unions to assume their loyal members will likely choose them as their preferred lender when it’s time to buy a new vehicle.

• Filene Guide to Other Income

  By Natasha Chilingerian  |  October 31, 2012

  Crafting a noninterest income strategy is an excellent way for credit unions to boost their revenue, but turning members off by unwanted fees in the process can defeat the whole purpose. That’s the premise of a new report from Filene Research Institute in Madison, Wis. titled, “In Search of Member-Friendly...

• Filene Advises on Noninterest Income Strategies

  By Natasha Chilingerian  |  October 22, 2012

  Think firm cites importance of checking fees, GAP income but says don't lose focus on being member friendly.

• Bluebird’s Appeal Seen as Limited

  By David Morrison  |  October 22, 2012

  Bluebird, the new prepaid card product being rolled out by Walmart and American Express, will provide banks and credit unions with additional competition in transaction accounts and technology.

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  Lunch With Ed: Credit Union Digital Branding

  By Marc Rapport  |  June 28, 2012

  The focus today is on how credit unions should think about branding in the digital age.

• Gen Y Values Mobile But Still Visits Branches: Study

  By Natasha Chilingerian  |  June 25, 2012

  When you think of Gen Y’s preferred banking activity, the thought of waiting in the teller line at a branch doesn’t exactly come to mind.

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  Lunch With Ed: Secrets of Great Mid-Level Managers

  May 31, 2012

  The focus today is on understanding workforce factors and how they play into effective credit union management in ways that will allow you to hire and promote more effectively.

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  Strong Underwriting Puts Muscle Behind Indirect Loans

  By Michelle A. Samaad  |  May 21, 2012

  Despite the frustrations that some credit unions face with building long-term, multiple product and service relationships with members who come through the door via indirect lending, the loans have continued to be a meaty portion in many portfolios.