Despite extreme weather, credit unions maintained service to members thanks to technology, action plans and policies.
Despite extreme weather that closed credit union branches, service to members was maintained thanks to technology, action plans and policies.
In 2010, the Filene Research Institute conducted a study, “Customer Experience and Credit Union Opportunities.” One of the key takeaways from the report centered on a perplexing fact.
Mary Cunningham, the retired CEO of the now-merged USA Federal Credit Union in San Diego and former chairman of CUES and the National Credit Union Foundation, has become a director of FoolProof.
In the technology heavy and overscheduled lives that people lead, it is becoming more difficult to stay well organized. Training the brain and using appropriate technology are among the best ways to accomplish that goal.