Credit unions predict when mobile banking usage in their shops will eclipse online banking. Navy Federal predicts it will happen there this year.
Credit unions compare when member use of mobile banking will eclipse online banking. Navy Federal said it could happen there this year.
PHOENIX — The loud message at a session on mobile banking at the BAI Payments Connect conference was, "Go big or go home."
LAS VEGAS — The research by Boston-based AlixPartners exploded on the screen at BAI Payments Connect 2012. Suddenly, out of nowhere, the availability of good mobile services has emerged as a top factor in why consumers choose to change financial institutions, reported Teresa Epperson, AlixPartners managing director.