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Turning Big Data Into Big Dollars to Grow Revenue

By Robert McGarvey | September 2, 2012

Big data may be the phrase of the moment in marketing but, for some credit unions, it is already plumping up the bottom line.
Creating a Culture of Excellence: The 4 Cs

By Sean McDonald | August 22, 2012

Commitment, collaboration, communication and clowning.
Credit, Debit, Prepaid Relationships in 2012- Are You Prepared?

January 16, 2012

Credit card portfolios have had a rough go at things the past couple of years. Even with all the media attention on credit union credit cards in 2010, they grew just 2% that year. The previous five-year trend was an annual average growth rate of 10% to 12%.
FICO Says It Offers Card Marketing Flexibility

By David Morrison | August 10, 2011

A new service from FICO will offer credit card issuing credit unions greater and faster flexibility in their card offering and marketing decisions, the firm said.
Glatts Aid in Running Oregon CU

By Jim Rubenstein | July 7, 2011

The Glatt family is back in the business of running and advising a credit union.
Day 2 - NAFCU Annual Conference in Photos

July 1, 2011

Here are some more photo highlights of the 44th annual NAFCU conference this week in San Francisco. Click on through for a slide show.
Onsite Coverage: Former Airline CEO Gordon Bethune Urges Focus On Customers, Employees

By Claude R. Marx | June 30, 2011

SAN FRANCISCO — Former Continental Airlines Chairman/CEO Gordon Bethune gives keynote at NAFCU confab, cites turnaround focus on service, communications.
Baxter CU Signs On for Visa’s High-Dollar Signature Card

By David Morrison | June 13, 2011

A second credit union has begun offering Visa's Signature Card, a card aimed at affluent, high-dollar spenders.
Baxter Credit Union Adds Visa Signature Card

By David Morrison | June 2, 2011

Baxter Credit Union is the second CU to offer Visa's Signature Card, a card aimed at the affluent and big spenders.
CO-OP THINK Conference Sought to Link Outside Ideas to CUs

By David Morrison | May 23, 2011

ANAHEIM, Calif. — CO-OP Financial Services' annual THINK conference has become known for bringing speakers from outside the CU industry to share a different perspective on credit unions and how to solve CU industry challenges. This year was no exception.