Payment and predictive analytic firm FICO says a survey of financial institution risk officers finds confidence in growing consumer demand.
During a recent evaluation of a group of banks on customer effort levels required to interact in areas like branch banking, mobile websites, customer assistance and online banking, the results showed that the 45 to 65 age group, the most frequent bankers exerted the most effort to bank online.
The numbers in the latest Pew Research Center study of our banking habits tell the story.
Credit union membership today is undoubtedly diversifying. While this is a welcomed evolution, it requires supporting a growing number of diverse member expectations.
When you think of Gen Y’s preferred banking activity, the thought of waiting in the teller line at a branch doesn’t exactly come to mind.
At a recent investment education seminar at a large hospital in Boston, Matthew Morrow witnessed what he says is a shift in who were asking some of the more poignant questions.
With the average age of members hovering above the mid-40s range, courting a much younger segment has increasingly become a top priority for some credit unions.
British survey finds uncurbed enthusiasm for app banking among iPhone users.
If the median retirement savings of $29,000 for those ages 50 to 59 is any indication, some retirees may be getting only $190 per month over a 20-year period.
Today, the baby boomer population is one of the largest in the United States. In fact, there were almost 76 million Americans born during the baby boomer period, from 1948 to 1960.