The $311 million Tech Credit Union in Crown Point, Ind., plans to convert to the XP2 account processing platform from Fiserv Inc.
Another large credit union has committed to Fiserv Inc.’s new Acumen core platform, while new users for its XP2 core platform and mobile banking solutions also were signed, the company said.
Fiserv Inc. has added another large credit union as an Acumen user, as well as new users for its XP2 core platform and mobile banking solutions.
A system upgrade at the $1.5 billion Kern Schools Federal Credit Union caused frustration for members who said they could neither access their accounts nor reach anyone for help.
Online problems accessing accounts lead to frustrations despite advance notice of changes.