Terry Jones

Letter: Get Into Your Tech Comfort Zone

By Greg Crandell | July 24, 2011

It was great to see guest contributor Terry Jones stress the importance of credit unions’ ability to establish digital relationships with their members (“How to Make That Digital Connection With Today’s Consumer,” June 29, page 16). He was spot-on when he said “face-to-face customer interaction and phone calls are not...
Making a Digital Connection With Today’s Consumer

By Terry Jones | June 21, 2011

Consumers have a new tool in their tool belt today: the mouse. Today’s consumers are using the Internet to find information, obtain advice and buy products at an increasing pace.
On-Site Coverage: Kayak.com Chairman Sings The Praises of Trial, Error

By Sarah Snell Cooke | May 16, 2011

NEWPORT BEACH, Calif. — When is failing 70% of the time good? Aside from batting averages, it’s also a positive for innovation, according to Kayak.com Chairman Terry Jones.

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