As I reflect on my travels to over 20 cities in 2011, I am struck by a conversation I’d like to share with you. Upon arriving late one evening in Las Vegas to speak at a credit union conference, I asked the cab driver, “How’s business?” I heard a profoundly...
Our firm recently facilitated the successful merger of two credit unions. One of the fundamental issues that we focused on was the ability of the post-merger team to quickly establish and maintain productive working relationships with employees and members.
"Toxic board members" hot topic for attendees at National Director's Convention
his past month, I attended a Deloitte conference hosted by its Center for Corporate Governance, including 1,000 directors across 30 locations, live from New York City. One of the most important topics and issues discussed is the board’s approach to succession planning.