Creative thinking at Kern Schools FCU, NCUA dual chartering issue and social media are covered in this week's column by Editor/Publisher Sarah Snell Cooke.
Comments sought on guidance that includes compliance and legal, operational and reputational risk of new channels.
Customer service and marketing are blending into one place, and education is next.
The report’s respondents used a combination of financial company blogs, Facebook, LinkedIn, Twitter and YouTube.
Members 1st Credit Union wants to help local businesses, so it’s turned to the Mob.
QUEsocial’s solution translates Filene’s research on social media into actionable results, provides ROI tools, organizations say.
Chatter Yak! is making it easier to run worry-free contests, sweepstakes via social media channels like Facebook and Twitter.
Insurers believe risk exposure growing as more small- and medium-size companies use social media.
Shastic's AutoCalcubot now in use at Kinecta FCU, other large credit unions.
Nearly all the credit unions surveyed by a pair of CUNA Councils were using Facebook to interact with members, the company said Monday.