social media

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  On Snail Mail, States’ Rights and Tweets: Editor/Publisher's Column

  By Sarah Snell Cooke  |  January 24, 2013

  Creative thinking at Kern Schools FCU, NCUA dual chartering issue and social media are covered in this week's column by Editor/Publisher Sarah Snell Cooke.

• FFIEC Proposes Social Media Risk Guidance

  By Heather Anderson  |  January 22, 2013

  Comments sought on guidance that includes compliance and legal, operational and reputational risk of new channels.

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  There’s Still More Room to Embrace Social Media

  By Michael Ogden  |  January 11, 2013

  Customer service and marketing are blending into one place, and education is next.

• More Affluent Gen X and Y Investors Using Social Media: Cogent

  By Michelle A. Samaad  |  January 10, 2013

  The report’s respondents used a combination of financial company blogs, Facebook, LinkedIn, Twitter and YouTube.

• Members 1st Sends (Cash) Mob to Local Businesses

  By Marc Rapport  |  December 19, 2012

  Members 1st Credit Union wants to help local businesses, so it’s turned to the Mob.

• Filene, QUEsocial Offers Credit Unions New Social Business Solution

  By Peter Strozniak  |  December 13, 2012

  QUEsocial’s solution translates Filene’s research on social media into actionable results, provides ROI tools, organizations say.

• Marketing CUSO Adds Social Media Contest Managing Tool

  By Myriam DiGiovanni  |  December 10, 2012

  Chatter Yak! is making it easier to run worry-free contests, sweepstakes via social media channels like Facebook and Twitter.

• Social Media Boosts Business Risk, Insurance Survey Finds

  By Mark Ruquet  |  December 5, 2012

  Insurers believe risk exposure growing as more small- and medium-size companies use social media.

• Silicon Valley Firm Continues to Tout Facebook-Linked Loan Tool

  By Michelle A. Samaad  |  November 28, 2012

  Shastic's AutoCalcubot now in use at Kinecta FCU, other large credit unions.

• Facebook Rules Social Media: CUNA Councils Survey

  By Marc Rapport  |  November 6, 2012

  Nearly all the credit unions surveyed by a pair of CUNA Councils were using Facebook to interact with members, the company said Monday.