Strong marketing and compliance partnerships can prevent social media marketing headaches.
A successful social media strategy incorporates an online culture in which members feel comfortable interacting with the credit union.
A well-defined culture can prevent personal and professional social media faux pas.
To avoid embarrassment over an inappropriate post, CEOs must ensure employees live and breathe the credit union's culture.
If you wouldn’t want to see your Facebook post on the evening news, don’t post it.
Senators request updated information on tech firms lending and the financial institutions that work with them.
NAFCU leads an effort to give credit unions more flexibility in their marketing messaging.
Does your social media policy specify disciplinary action regarding personal online behavior? Weigh in on our poll.
Social media policies should include guidelines and disciplinary actions for personal online behavior.
Former mortgage loan officer Gerri Cannon defends the social media post that many said reflected poorly on the credit union.