Fiserv reports members who use mobile banking bring in 36% more money than branch-only members.
Eighty-seven percent of security IT execs believe everything is being done to keep apps secure, but only 57% of app users agree.
Mobile technology can amplify and create even deeper engagement with a credit union's frontline staff.
Utilizing mobile banking apps to simply check balances and pay bills is a thing of the past.
Experts explain how the mobile channel allows credit unions to drive engagement and build business.
Making message tweaks, promoting apps and offering education are a few ways credit unions can appeal to millennials in 2016.
From 2014 to 2015, there was a 25% growth rate of financial institutions with consumer mobile banking apps.
Like retailers that discount must-have products on Black Friday, credit unions should offer digital services that keep members coming back.
Find out how credit unions can keep pace with the changing payments landscape in this Focus Report.
Credit unions must invest in an omnichannel platform to remain relevant and meet millennials’ needs.