A 25-year strategy veteran has been named to the new position of executive vice president for the credit union experience at PSCU Financial Services, the company said.
PSCU Financial Services said it has appointed a 25-year strategy veteran to the new position of executive vice president for the Credit Union Experience.
Eleven credit unions have signed up for contact center service from PSCU Financial Services and its customized member service work has grown by 11% so far this year, the St. Petersburg, Fla., CUSO said.
PSCU Financial Services said its customized member service work has grown by 11% so far this year.
Michael Kelly, the new CEO of PSCU Financial Services, believes credit unions have to significantly improve their payment products and services if they want to remain relevant to their members or even in existence over the long term.
Former Fiserv executive says the changing payments landscape facing credit unions is almost an obsession for him, in addition to a business challenge.