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By Sarah Snell Cooke |
May 15, 2013
Concierge banking is usually for the rich and famous at the high-end banks. Alamo Federal Credit Union doesn’t see it that way. They want their members to feel pampered and taken care of. Alamo FCU is going the extra mile to take members beyond satisfaction to elation–literally.
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By Sarah Snell Cooke |
May 10, 2013
A Texas credit union makes house calls while an Alabama credit union helps turn trash into treasure.
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By Michelle A. Samaad |
May 9, 2013
Texas credit union will send staffer to home or office to open accounts, help with loan applications or whatever the member needs.
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By Sarah Snell Cooke |
April 17, 2013
ATLANTIC CITY, N.J. — There are a lot of things recently retired CEO of Texas Dow Employees Credit Union Ed Speed does not like. Collaboration, social media and e-commerce are just for starters. But he didn’t keep his credit union from getting involved in those things.
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By Stuart R. Levine |
April 17, 2013
Zara is the flagship store of the Inditex group, the world’s largest clothing retailer. The company is an excellent example of how putting the customer in control, having collaboration infused into the culture, building seamless communication into the organization, using big data in day-to-day operations and implementing very effective processes...
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By Stuart Levine |
April 9, 2013
This Opinion piece focuses on how a Spanish entrepreneur's unparalleled success can be a lesson to credit unions.
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By Marcus Schaefer |
April 3, 2013
A legitimate and common complaint regarding the Dodd-Frank Act is that it not only did not resolve too big to fail wherein the taxpayer is on the hook for the missteps of the nation’s largest banks.
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By Sarah Snell Cooke |
October 7, 2012
ATLANTIC CITY, N.J. — Following a sales-service philosophy is becoming increasingly important to implementing new revenue strategies for credit unions, Jeff Rendel, president of Rising Above Enterprises, advised attendees of the New Jersey Credit Union League’s Annual Conference last week.
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By Jim Rubenstein |
September 2, 2012
The board and management at Truliant Federal Credit Union often talk about meeting Truliant’s top priority: improving the financial well-being of 190,000 members.
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By Andrew Corselli |
February 14, 2012
Suburban Detroit credit union launches updated Remote Service Department with green theme included.
