Javelin

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  Wallets’ Multiple Uses May Aid Decision to Adopt

  By Robert McGarvey  |  June 25, 2012

  Mobile wallets are coming – that is a certainty, some experts say. But just about everything else around this issue remains uncertain as credit unions, banks, and merchants scramble to attempt to keep pace with a fast evolving marketplace.

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  Large Bank Customers Exhibit Dissatisfaction, Willingness to Switch FIs

  By Natasha Chilingerian  |  June 21, 2012

  Javelin study finds opportunity for credit unions with $675 billion in deposits in possible play.

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  Credit, Debit Cards Gang Up to Dethrone Cash

  By David Morrison  |  June 11, 2012

  In what may have significant implications for ATM deployment and other aspects of credit union operations, a study from Javelin Strategy and Research has found that debit and credit cards have overtaken cash for the bulk of sales volume at the retail point of sale.

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  Cash Dethroned by Cards: Print Preview

  By David Morrison  |  June 7, 2012

  Debit card volume passes that of cash at the point of sale. This preview article from next week's print edition examines the implications.

• Study Finds Cash No Longer Rules at POS

  By David Morrison  |  June 6, 2012

  Javelin study finds cash transactions more numerous but not as high in value.

• Mobile Banking Report: Credit Unions Lagging Banks

  By Robert McGarvey  |  February 7, 2012

  Javelin researcher says "many credit unions still do not offer mobile banking apps and that is what users want."

• Durbin Amendment Helped, not Hurt, Banks: Javelin Survey Says Consumers Believe

  By David Morrison  |  January 27, 2012

  The furor over debit card fees left many consumers with the impression that banks benefited from the change in interchange regulations, a new study shows.

• Javelin Report Says Nearly Half of Online Account Opening Attempts Failed

  By Natasha Chilingerian  |  October 27, 2011

  Three credit unions among 15 financial institutions visited online by "secret shoppers."

• Javelin Findings Suggest Online Banking Saturation

  By Natasha Chilingerian  |  October 24, 2011

  If a new report is any indication, online banking adoption appears to have reached its limit.

• Smartphone Use Soaring, Not So Much Mobile Banking

  By Marc Rapport  |  July 22, 2011

  Smartphone adoption is exploding but mobile banking isn’t along with it, primarily because of security concerns, a new report says.