Do we typically allow off-the-shelf technology to define our processes, or do our optimized processes drive custom technology?
As the presidential campaign intensifies, I am struck by the common sense opportunity for all of us in the credit union world to come together and start to turn this country around. There is a practical way that we, as mission-driven people, can assert leadership and re-infuse energy into our...
“I wanted a happy culture. So I fired all the unhappy people.” —A very successful CEO (who asked not to be named)
Common wisdom states that startups are hothouses for creativity and innovation, while large corporations are too jammed up with bureaucracy and hierarchy to push the envelope and arrive at new solutions. It’s why more and more companies are trying to “think like a startup,” some even forming smaller divisions that...
As much as we love a business visionary like, say, Steve Jobs--and we love him to pieces--we are not Steve Jobs, and never could be. Nor should we.
There’s an old Yiddish proverb that goes, “If you don’t want to do something, one excuse is as good as another.” In other words, if you’re NOT doing something, what does it matter why?
I want to begin by making the argument for incremental innovation. It is faster, easier and cheaper to refine something than it is to create it.
Creativity is the root of innovation. But how can you find the right kind of inspired individual to bring into your office?
What problem does Google+ solve for consumers? The answer appears to be: nothing. And, therefore, it solves nothing for Google either.
eBay recently created its own internal design consultancy, to stir the creative juices of its product teams. Here's what they can teach you.