Next year, New York debtors can limit debt collection communication to email only.
When time is of the essence, simplicity rules.
Having the courage to do what is right is more critical today than ever.
Credit unions execute successful promotions as others come up short.
The NCUA's $1.2 million communication room will be used on a regular and recurring basis.
Can employers communicate with employees taking FMLA leave? If so, how much?
The careers for most women follow an expected trajectory: We begin in our 20s, surrounded by young colleagues of both sexes; move into our 30s, when some of us leave entirely or shift to reduced hours to raise families; then throttle on through our 40s, the decade of major career...
While many credit unions are making investments to improve the quality of their virtual member interactions, Affinity Plus Federal Credit Union is placing an emphasis on old fashioned, face-to-face communication.
I hear it a lot. As an I.T. guy, it’s easy to see how tech-speak can turn even a highly educated executive into any other befuddled end-user. If someone’s not familiar with what you do, the terms used to describe your work might be useless or, even worse, cause more...
Credit union front and back-office staff members have plenty of differences. They spend their days doing different tasks, may come from different backgrounds, approach their work in different ways and are likely to exhibit different personalities. But in order for a CU to succeed, it’s crucial that both sides get...