A radical culture change in the workplace and a shift in how collection efforts are carried out have helped two credit unions in the Midwest grow their loan portfolios well above the industry’s national average.
CUSO@Work, a division of CU*South in Fairhope, Ala., said its new Collections by Objective team has gone to work at the $36 million Flag Credit Union in Tallahassee, Fla.
Tallahassee credit union opts for new service from CU*South in CUSO's first collections work outside core processing base.
Risk management software integrates with field contact services.
CUNA Lending Council says more collections cases now coming from the formerly affluent.
Credit unions have always been known for a keen awareness of the unique needs of their members.
Two new integration partnerships with Allied Solutions and GRANT & WEBER have been announced by Akcelerant Software LLC.
The American Recovery Association and CU Collections have announced a partnership to help credit unions with their recovery efforts.
If you are one of the roughly 31,000 members of the $1.7 billion Grow Financial Federal Credit Union who is a few days late paying your credit card payment, expect a call from Donna Svehla’s department.
Akcelerant Software LLC said more than 220 people from 110 credit unions and banks attended its annual users conference earlier this month.