Psychology, sales and financial education replace personality qualities more fitted to boxers, loan sharks and bookies.
Debt collection generates highest rate of disputes, report released Thursday adds.
Del-One Federal Credit Union has concluded its “Hunger STOPS Here” food drive to benefit the Food Bank of Delaware
Arrowhead Credit Union collections staffer spearheads effort to gather food for the homeless.
Credit Control LLC, a consumer and commercial loan recovery service provider, has been added to NAFCU Services Corp.’s list of Preferred Partners.
Recovery processes an imperative part of capital replenishment at credit unions.
A radical culture change in the workplace and a shift in how collection efforts are carried out have helped two credit unions in the Midwest grow their loan portfolios well above the industry’s national average.
CUSO@Work, a division of CU*South in Fairhope, Ala., said its new Collections by Objective team has gone to work at the $36 million Flag Credit Union in Tallahassee, Fla.
Tallahassee credit union opts for new service from CU*South in CUSO's first collections work outside core processing base.
Risk management software integrates with field contact services.