collections

• Recovery Trade Group, CUSO Form Alliance

  By Michelle A. Samaad  |  November 30, 2011

  The American Recovery Association and CU Collections have announced a partnership to help credit unions with their recovery efforts.

• Delinquencies With Empathy at Grow Financial

  By David Morrison  |  October 30, 2011

  If you are one of the roughly 31,000 members of the $1.7 billion Grow Financial Federal Credit Union who is a few days late paying your credit card payment, expect a call from Donna Svehla’s department.

• Akcelerant Confab Draws 220

  By Marc Rapport  |  September 23, 2011

  Akcelerant Software LLC said more than 220 people from 110 credit unions and banks attended its annual users conference earlier this month.

• New FTC Debt Collection Rules Kick in Aug. 29

  By E. Andrew Keeney  |  August 19, 2011

  Fair Debt Collection Practices Act regulations covering collections from estates especially relevant to CUs using third-party collectors.

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  Collections: CUs Discover the Pluses of Helping Members Early

  By Eileen Courter  |  July 31, 2011

  Are your collections people isolated from the rest of the credit union, as though they were on an island?

• LSI Collections Added to Allied Solutions Site

  By Marc Rapport  |  June 22, 2011

  Web-based collections services now part of aggregated portfolio of products at Allied Solutions' CenterPoint site.

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  Online Only: Onsite Coverage: Foreclosure Games Debtors Play, Problems With SMCRA

  By Sarah Snell Cooke  |  June 20, 2011

  Debtor lawyers' tactics explained at MDDCCUA session on foreclosures, collections.

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  Online Only: Outsourcing, Technology and Outreach Help CUs Face New Collections Challenges

  By Natasha Chilingerian  |  May 13, 2011

  Credit unions have a mixed view on using outsourcing for collections, but agree on technology and outreach.

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  On-Site Coverage: Collections Software Adds Skip Tracer Feel to High-Tech Workflow

  By Marc Rapport  |  May 11, 2011

  SAN FRANCISCO — A new collections solution presented at Finovate this week was both "big brother" and new efficiencies to some.

• Arizona FCU Expands Akcelerant Use

  By Marc Rapport  |  April 27, 2011

  Akcelerant’s loan origination tools have been added by the $1.3 billion Arizona Federal Credit Union to its existing collections software deployment.