The agency's potential pursuit of credit unions for UDAAP violations is a legitimate concern.
Credit union is the 10th to sign up for Akcelerant's lending platform; more than 500 CUs use its collections software.
The VyStar Credit Union collections operations supervisor focuses on teamwork, solutions and mentoring in his department.
Comments from the public will assist the CFPB with a report to Congress.
Debt sales and collection agencies, traditionally shunned by credit unions, can boost the bottom line without sacrificing reputation.
Next year, New York debtors can limit debt collection communication to email only.
The business of selling debt and the changing face of debt collectors.
The days of segmenting past due accounts into queues based on criteria such as priority, product and alphabetical order are over.
Read about CFPB collections scrutiny, outsourcing, retiree debt and more in this Focus Report.
Going outside the credit union's walls helps some get much-needed collection expertise.