Read about CFPB collections scrutiny, outsourcing, retiree debt and more in this Focus Report.
Going outside the credit union's walls helps some get much-needed collection expertise.
How will the CFPB change debt collection practices?
Editorial commentary on current issues from CU Times' editorial staff and correspondents.
Bureau investigation finds some servicers divided payments to maximize late fees charged to borrowers.
Bureau reiterates focus on payday lending, concerned consumers are getting trapped in the loans.
National Association of Realtors praises QRM's focus on underwriting, not large down payments.
Credit unions and other financial institutions can post annual privacy notices online instead of through the mail.
President launches initiative to motivate companies to implement safer payment methods.
Bureau report highlights borrower complaints on few loan modification and repayment options.