Lending Solutions Inc. in Elgin, Ill., said it has signed 10 more credit unions to its contact center services and consulting programs.
Naperville, Ill., center will join current facility about 30 miles away in Elgin, Ill.
More than 25,000 calls and Web chats were recorded at Xtend Inc.’s contact center in April, a new record for the 10-year-old CUSO in Grand Rapids, Mich., the company said.
Xtend Inc. said its contact center handled more than 25,000 calls and Web chats in April, a new record for the 10-year-old Michigan CUSO.
Lending Solutions Inc. said it plans to open a second contact center in May to handle the company’s unprecedented growth.
Xtend Inc. said it has gained two more credit union owners and contacted with two others for call center services.
Michigan CUSO adds two more owners, two more call center clients.