Payments CUSO lays off 53 workers in St. Petersburg, Fla., effective June 30.
New York Credit Union Association to sell payment subsidiary Covera, which serves 248 credit unions.
Don't get stuck dwelling on "should've" and "could've", it only stops progress, growth.
Database management and IT involvement are paramount to success.
Understanding profit/loss basics enables credit union contact centers to fully utilize workforce management systems.
How much new loan business justifies a call center wage of $13 an hour or more?
How much business does a call center rep need to generate to justify $13 an hour or more?
Credit unions in the Northeast report no power failures, and remote access systems are working. League employees are working remotely.
The 3.9 million-member, Virginia-based credit union expects to add 600 employees there, bringing its Pensacola total to 3,000 within a year.