The brutally honest feedback from a recently assembled focus group of small business owners revealed most of them won’t even consider aligning with a financial institution if there isn’t a robust suite of online banking and technology services.
Credit unions advised to "step it up a notch or two" to serve small businesses.
Canadian credit union finds most provincial small businesses it surveyed have no hiring plans for next year.
A Sept. 11, 2013, story in Credit Union Times (Small Business Owners’ Plea to Credit Unions: Earn My Business) reported on a focus group of small business owners, who generally concluded that credit unions are having a hard time serving their needs compared to banks.
Filene Report examines benefits and risks of microloans and says they might be well-suited to credit unions.
Credit unions are increasingly becoming the lender of choice for members in Michigan.
CUSO focus group participant says business banking with credit unions might project small image.
“Don’t pitch your products or try to sell them – show them how your credit union will help their businesses,” Carmen Voilleque advises.
Michigan league, business services CUSO launch drive to encourage credit unions to share the message.
That’s according to a new survey from check processing provider Cummins Allison and marketing firm Branmark Strategy Group.