Because they juggle multiple responsibilities, frontline employees are often doing more with fewer resources.
Four credit unions report closed branches in San Diego's northern suburbs.
Banks close 1,500 net branches in 2013, and are ahead of that pace so far this year, per SNL Financial.
Open design encourages member engagement and fosters employee wellness.
Do recent survey results - three in 10 Americans have not visited a branch in the past six month - mean the death of branches is rapidly approaching?
Members of the CU Times LinkedIn Group engage in a lively debate about Correspondent Robert McGarvey's article that declared branches history.
Bankers say consumers want both digital services and branches, but research suggests consumers have cooled on brick-and-mortar, especially for transactions.
Reversing three years of declines, the number of bank and credit union branches increased last year.
Consumers might not often use branches located nearby, but they like having the option available.
Consumers might not always use branches located nearby, but they like having the option available.