Log into Credit Union Times
Forty-seven percent of 581 respondents cited IT security as one of their top three technology spends, followed by business continuity planning at 39% and risk management compliance and automation, and expanding e-commerce activities tied at 34%.
The responses to the 2008-2009 CUNA Technology and Spending Report came from 3,000 credit unions with $1 million or more in assets invited to participate in the survey, conducted online and by mail from November 2007 to January 2008.
The report also explores responses about vendor expenses, staff functions, expenditure on specific areas such as hardware and software, online banking, data and voice communications, and more, including future plans for key areas such as bill pay, online
loan applications and member relationship management tools.
The report’s key findings will be presented in a Webinar on May 15. For more information or to register, go to www.training.cuna.org and enter “EW51508” in the event finder search engine.
The report is available for purchase at www.buy.cuna.org. Enter stock number 28103 in the product finder search box, or call (800) 356-8010, press 3, and use the stock number as a reference.
—mrapport@sc.rr.com
