Searched for "Brett King Death of the Branch": 5 results. | Viewing page 1 of 1
The one clear fact in the raging debate about the role of branches for credit unions is that the voices are getting louder on both sides, with some insisting that clinging to branches is strangling the industry’s profitability while others say that the personalization is what makes credit unions different.
This preview from next week's print edition takes another look at the possible fate of bricks-and-mortar branching.
The Bank 2.0/3.0 author concludes with how the bank account’s digitization has an inevitable result for bricks-and-mortar branching.
In this part two of three, King details how changing consumer behavior is driving down branch use and profitability.
As surely as downloads doomed record shops, smartphones will be the death of branches. Bank 2.0/3.0 author Brett King shares why in this three-part series.