Opinion

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  To iPad or Not to iPad, That is the Question

  By Randy Thompson  |  June 18, 2013

  This Opinion piece looks at how iPad remains solidly at the top of the mobile food chain but all channels must remain in consideration.

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  Using Predictive Analytics to Achieve Optimal Cost Efficiency

  By Nabil Abu el Ata  |  June 17, 2013

  This Opinion piece looks at using predictive analytics to add efficiency and accuracy to cost management.

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  Financial Nannies Are Convinced They Know Best: Editor/Publisher's Column

  By Sarah Snell Cooke  |  June 14, 2013

  Consumer advocate's push against credit union short-term lenders hurting those they think they're protecting.

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  Appraisal Management Technology Can Unlock Opportunity

  By Clint Cornett  |  June 12, 2013

  This Opinion piece looks at what to look for in property appraisal automation and process improvements.

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  Service-Profit Chain Empowers Employees

  By Stuart Levine  |  June 11, 2013

  In this Opinion piece, consultant Stuart Levine looks at the power of empowering employee engagement.

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  APTs and PPM: Make Key Password Accounts a Moving Target

  By Kris Zupan  |  June 10, 2013

  This Opinion piece looks at making the enterprise safer by making passwords and key accounts a moving target.

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  Almost Everything’s Coming Up Roses: Editor/Publisher's Column

  By Sarah Snell Cooke  |  June 7, 2013

  A lot of sunshine and just a few dark clouds set a pretty good scene for the credit union industry.

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  Boosting Member Service Levels With Instant Issuance

  By Glen Fossella  |  June 6, 2013

  This Opinion piece looks at the ins and outs of in-branch instant card issuance.

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  Credit Unions Well Positioned as Trusted Advisers as Obamacare Arrives

  By Patrick S. Jury  |  June 5, 2013

  This Opinion piece looks at the market and service opportunity the Affordable Care Act presents to credit unions.

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  5 Simple Rules for Safeguarding Reputation

  By Walt Laskos  |  June 3, 2013

  This Opinion piece looks at how the simplest acts go a long way in building or breaking down your credit union's image in its community.