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By Dan-Joe Barry |
May 24, 2012
Some facts behind the analytical Holy Grail that is Big Data, and why real-time analysis is so fundamental to measuring levels of customer satisfaction.
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By Walt Laskos |
May 22, 2012
By making financial literacy a year-round initiative, we would closely live one of the guiding principles defining our cooperative business model.
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By Anthony R. Plastino III |
May 22, 2012
Here are some guidelines that can help as the FFIEC's new online banking security expectations take hold.
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By Matthew Cropp |
May 21, 2012
After sitting through years of my credit union's sparsely attended annual meetings, which seemed to be held for the sole reason that doing so is required by law, I decided to try something new this year and run for the board of directors.
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By Melinda Zabritski |
May 21, 2012
Just about a year ago, I wrote in these pages that credit unions must have felt like they were riding a roller coaster with their auto lending programs. After all, their market share had gone up and down as the overall auto lending industry had several chaotic years.
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By Sarah Snell Cooke |
May 18, 2012
Keep an eye on these hot little numbers coming down the credit union runway this season. It could help your institution become the next top credit union.
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By Mark Norton |
May 17, 2012
Recommendation is that your focus not be so much about the plan, but instead about the recovery and how you can prepare for one.
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By Nebo Djurdjevic |
May 14, 2012
Potential business benefits of the EMV chip outweigh even its anti-fraud value.
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By Sara Karam Holtz |
May 14, 2012
The constant challenge for a credit union is to become and stay a member’s primary financial institution. Marketers use “PFI!” as an impassioned rally cry, yet, what creates a member’s PFI choice is different per individual.
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By Stuart R. Levine |
May 14, 2012
Following the global financial crisis, directors are increasingly concerned with how to effectively navigate the new environment. Being held under greater scrutiny by the public, members and the NCUA, it has become even more important that directors demonstrate a commitment to ethical behavior and ensure transparency.
