VP, Retail OpsD. Hilton Associates Inc.
With $370 million in assets, located in Stockton, California, Financial Center Credit Union seeks a talented executive to direct all aspects of retail operations to ensure effective and efficient operations, response time, quality of member service and compliance with existing regulations and policies. This executive must have strong leadership skills and possess the ability to guide and inspire outstanding performance in both direct and indirect reports as the position will oversee the call center and branch operations. This position will be a part of a dynamic senior executive team and will be responsible for contributing to the development, implementation and administration of the credit union’s strategic goals and objectives. Reporting to the EVP/COO, the ideal candidate will be collaborative and have a high level of professionalism coupled with excellent verbal and written communication skills. Five or more years of executive level management experience in the credit union or banking industry required. Bachelor’s degree in business administration or equivalent work experience needed.
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