Building and maintaining a culture that supports diversity and inclusion is the role of today’s leader. This includes recruiting, valuing and respecting people from different backgrounds, experiences and perspectives.
This Opinion piece looks at the strengths inherent in tri-sector leadership: Public, private, nonprofit.
This Opinion piece looks at the dynamics and value of advisers for the most senior management aboard.
It was a privilege to speak at the recent national conference of the Society of Corporate Secretaries and Governance Professionals, a non-profit organization of corporate secretaries and business executives involved in governance, ethics and compliance at public, private and not-for-profit organizations. The presentation “Pursuing and Recruiting Directors—How Best to Do...
When the organization supports its innovators with collaborative culture, comprehensive systemic approach, it reduces obstacles and sets stage for innovation success.
This Opinion piece examines the premise, as stated in an IBM white paper, that "chief data officer is in everyone's job description."
We continue to address foundational ways to increase leadership capacity by focusing on mission, ethics and values and innovation. Combined with effective strategic communication, leaders establish trust, engagement, accountability and collaboration with employees and build strong relationships with customers and members.
Effective communication, especially related to meetings, increases productivity, saves time and most importantly strengthens organizational leadership capacity. Surveys of executives show that they can spend up to 40% or 50% of their time in meetings. Furthermore many executives observe that up to 50% of the time people spend in meetings...
Some ground rules for making the most of face time round the table for busy managers and executives.
I advise clients to focus on putting the customer or member in control. To do so in a service economy, leaders must focus on both employees facing the customer as well as the customers themselves. A Harvard Business Review article, “Putting the Service-Profit Chain to Work,” written nearly 20 years...