Partnering with a CUSO makes sound business sense, but each party has a responsibility to do its part.
The one channel no bank will ever have, shared branching is the tangible demonstration of credit unions’ willingness to work together.
CO-OP makes the case for bringing in more transactions through shared branching.
The shared branching system has a bright, transformed future ahead as mobile banking and payments mature.
It’s estimated that consumers spend at least two days per year waiting in line for services at retail environments. This cross-market frustration, spurred on by the preferences of the Gen Y consumer, is leading credit unions to transform branch operations, with an emphasis on providing interactive, self-service options.