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How much business does a call center rep need to generate to justify $13 an hour or more?
The $7 million Pennsylvania credit union corrects problems with record keeping, internal controls and governance.
Most employees have never applied for a loan using the member channel, CUNA Mutual expert says.
Agency representative says news reports that 84 credit unions face late call report fines are inaccurate.
Regulatory advice includes specific expectations of examiners, such as risk management strategies and documentation.
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Risk weights for mortgages, member business loans, investments, CUSOs and corporates will likely be reduced in the final risk-based capital rule.
Learn more about two proposed rules that could make credit union securitizations more marketable.
What would Henry Ford think of credit union call center reps, who can't afford the loans they're selling to members?