Credit Union Times Magazine November 23, 2011

Featured Story

Front Page News


Editor-in-Chief's Column

  • Editor's Column: A Little Bit of Fear Could Go a Long Way

    For possibly the first time, credit unions last week testified before a joint subcommittee hearing on the Communities First Act, legislation that was drafted by a former community banker primarily to benefit community banks. Kudos to the trades for getting the invites; that’s a first step toward gaining greater recognition...

Tech Bytes

  • ‘Polluting the Digital World’

    A London-based consultancy has released a new report it said shows that social media channels are not necessarily the best way to connect with all consumers.

  • New Software at Arsenal CU

    Newly deployed management software will help the $167 million Arsenal Credit Union in Arnold, Mo., lower the call abandon rate and improve member service in its contact center, the credit union said.

  • FSI Posts CU Gains

    Eleven credit unions in the past 16 months have been added to the client list of approximately 160 financial institutions served by Financial Services Inc. of Glen Rock, N.J., the company said.

  • Xtend Gains Two More CUs

    Xtend Inc. said it has gained two more credit union owners and contacted with two others for call center services.

  • FORUM CU Taps Doug True as CEO

    The $927 million FORUM Credit Union has named its longtime chief technologist Doug True as its next CEO.

  • Treasury FCU Adds Trusteer

    Boston-based Trusteer said its Rapport Web browser anti-malware solution will be offered to the 23,000 members of the $161 million Treasury Department Federal Credit Union in Washington, D.C.

  • EasCorp Adds Clients

    Ten more credit unions have committed to deploying mobile remote deposit capture service from the Vertifi Software LLC subsidiary of EasCorp, the Burlington, Mass., corporate said.


News Briefs

  • BrightStar CU Throws a Party

    To celebrate its 65th anniversary, BrightStar Credit Union of Sunrise, Fla., recently held a “Party in the Park” for the entire community

  • Ohio CUs Grow Business Lending

    Member business lending at Ohio’s credit unions are becoming strong portfolio components.

  • Transfer Day Caution From J.D. Power

    Despite the euphoria, a top researcher for J.D. Power & Associates warned credit unions last week against “popping the champagne corks too early” in expecting sustainable gains from Bank Transfer Day. That’s because their data continue to show real consumer intransigence about moving accounts.

  • Sperry FCU Celebrates

    Sperry Federal Credit Union marked its 75th Anniversary recently when long-term members gathered at its main branch in Garden City Park, N.Y., to commemorate the milestone.

  • United FCU to Expand

    On pace to double its asset base twice in the next decade and add 500 jobs by 2020, United Federal Credit Union announced plans to expand its headquarters to accommodate its growing workforce.

  • People First FCU Picks Albert as CEO

    People First Federal Credit Union Senior Vice President/Chief Operating Officer Jeffrey Albert has been promoted to president/CEO.

  • Fraud Penalties Hit $3 Billion

    The Securities and Exchange Commission said this year will mark the highest number of enforcement actions filed in the agency’s history.

Letters to the editor

Focus Report

  • Debt Protection Demand Increases

    While credit insurance and debt protection have been long-time staples for credit unions as part of their loan add-on product suites, some experts noticed that they are becoming more of a priority as the industry continues to seek new noninterest income streams.

  • Insurance, Retail Investments Biggest Fee Income Lures

    As the industry grapples with the expected drop in fee income once generated through debit card interchange fees, other areas may have the potential to make up for some of the losses.

  • Guest Opinion: Economy Grows From Partnership

    We never forget defining moments in history and where we were when they were defined. That certainly is true of the financial crisis that rocked our country’s financial system, businesses and our overall economy in 2008. Like other industries, credit unions strongly felt the impact of the lack of demand...

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