Credit Union Times Magazine June-06, 2007
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Conversion/Mergers Focus of Mid-America Conference
BISMARCK, N.D. -- On a rousing note of "unity and change," credit union leaders from North and South Dakota wind up three days of celebration today at the combined inaugural conference of the new Mid-America Credit Union Association with one focus of the agenda on conversion and mergers.
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Ensign FCU Skeptical at First About Banker-Formed Lending CUSO
HENDERSON, N.V. -- When two former bankers approached Ensign Federal Credit Union late last year about forming a business lending CUSO, CEO Diane Whitaker admits she was more than skeptical.The $134 million Ensign was in the midst of a national search to partner with a business lending CUSO when David...
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CBC Web Site Gets Recognized at Interactive Media Awards
PORTLAND, Ore. -- Full-service brand development and marketing agency Creative Brand Communications, Inc.'s Web site, www.creative-brand.com, was singled out as Outstanding Achievement at the Interactive Media Awards.
In Other News
News
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Notre Dame FCU Finds Winning Role in Cash Management for University
SOUTH BEND, Ind. -- When it comes to servicing the financial needs of students, faculty and administrators, Notre Dame Federal Credit Union has long had a good thing going with its sponsor and this month staffers get to describe further progress on an innovative cash management venture during a CU...
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Financial Institutions Top Target of Kiting
SAN FRANCISCO -- Financial institutions, including credit unions, are top targets of Internet kiting, in fact more than double that of any other business segment.
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NFCC Survey Finds Financial Education More Important Than Ever
SILVER SPRING, Md. -- A new National Foundation for Credit Counseling consumer financial literacy survey reveals there are serious gaps in the knowledge and desire to learn responsible financial management.
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LAFCU Volunteers Take Steps to Save Babies
LOS ANGELES -- Volunteers from Los Angeles Federal Credit Union put on their walking shoes and took steps to help save babies by participating in the local WalkAmerica Event recently. And those steps provided a donation of more than $7,400 for the March of Dimes.
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PAFCU Teaches Kids Proper Way to Bury Treasure
HAUPPAUGE, N.Y. -- The staff and members of People's Alliance Federal Credit Union celebrated National Credit Union Youth Week from April 22-28 at all of its locations.
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Provident CU Supports Hispanic Academic Achievement
REDWOOD SHORES, Calif. -- Provident Credit Union is showing its support for the Education Coalition for Hispanics in Oakland.
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LGEFCU Deploys Fraud Analyst for MFA
MARIETTA, Ga.--LGE Federal Credit Union is working to boost confidence in its online banking through the use of Fraud Analyst (R).
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Hey, We Do Products and Services Too, 'Credit Union National Association'
MADISON, Wis. -- Those who have come into the credit union community in the last decade or so know of CUNA's lobbying prowess in Washington, but CUNA also offers products and services to handle credit unions' ever changing business needs as well.
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Washington CU Celebrates Memorial Day With MOMS
LONGVIEW, Wash. -- Lower Columbia Longshoremen's Federal Credit Union, in conjunction with Mothers of Military Support, Inc., helped provide Visa Gift Cards to veterans in need and their families recently.
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MaPS CU, CU Wireless Talk Safety with Baby Boomers
SALEM, Ore. -- MaPS Credit Union and CU Wireless, a cell phone provider that specializes in low-cost cell phones for credit union members only, hosted a two-day safe driver course for members aged 55 and older.
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CUDL Analyst (Tri)ing to Save Lives
RANCHO CUCAMONGA, Calif. -- Joe James, a market research analyst at Credit Union Direct Lending has been training for the King's Trail Triathlon in Maui, Hawaii on June 10 as a member of the Leukemia & Lymphoma Society's Team in Training.
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Filene CEO Mark Meyer Antsy About Transforming Industry, More Risks, 'Out of the Box' CEOs a Starting Point
MADISON, Wis. -- He describes himself as a "rehabilitated attorney", but when Mark Meyer came to the Filene Research Institute three years ago, the energetic, tell-it-like-it is leader soon learned some of the skills he acquired in the law field would come in handy.
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Financial Services Roundtable Calls for Improved Counseling
WASHINGTON -- Like doctors urging patients to prevent illness through exercise and a healthy diet, the Financial Services Roundtable is calling for improvements to credit counseling--improvements aimed at avoiding bankruptcy.
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NCUF's LaVigna-Wixted Elected to SCUF Network Executive Committee
ALBANY, N.Y. -- New York Credit Union Foundation Executive Director Diane LaVigna-Wixted has recently been elected to serve a two-year term on the executive committee of the State Credit Union Foundation Network.
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Desert Schools FCU's Extra Change Raises $52,000 for CMN
PHOENIX -- Desert Schools Federal Credit Union believes in helping kids. In just six weeks, the credit union's Spring Change Drive raised $52,000 for Phoenix Children's Hospital.
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SSFCU Helps Out Eagle Pass Tornado Victims
SAN ANTONIO -- Security Service Federal Credit Union Uvalde Service Center Manager Julie Balboa strikes a pose with Southwest Texas Junior College volunteers, Jimmy Allen (left) and Wade Carpenter, who helped organize a successful relief drive to benefit the over 500 displaced victims of a recent Eagle Pass tornado.
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Kolb Latest CUES Directors Advisory Panel Member
MADISON, Wis. -- CUES has selected Mike Kolb, director, Shell Federal Credit Union based in Deer Park, Texas, as the newest member from the CUES Directors Educational Forum to serve on its Directors Advisory Panel.
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CUES Appoints Freeborn to Board
MADISON, Wis. -- Teresa Y. Freeborn, president/CEO of Xerox Federal Credit Union, El Segundo, Calif., recently accepted an appointment to the CUES board of directors.
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Connecticut Credit Unions Sign Up With REAL Solutions
WALLINGFORD Conn. -- Twenty-one credit unions and the Credit Union League of Connecticut have signed on with REAL Solutions, the program run by the National Credit Union Foundation which seeks to help credit unions tailor their efforts to reach out to lower wealth members and communities.
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S&P 500, Dow Set New Records
NEW YORK -- The S&P 500 rallied to a new record close on May 30, seven years since its prior record close of 1527.46 on March 24, 2000.
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Bentley Financial Defendants' Appeal Could Hold Up Money Distribution
PHILADELPHIA -- A last minute appeal by defendants in the Bentley Financial Services case could stall any future money distribution to those affected by a widespread Ponzi scheme started by the defunct firm.
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NY CU Foundation's CIF Fund Reaches $30.5 Million
ALBANY, N.Y. -- The New York Credit Union Foundation has announce that Sidney Federal Credit Union has donated an additional $500,000 to the Community Investment Fund, bringing their total investment level to $2 million and NYCUF's CIF to a new high of $30.5 million.
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Travis CU Launches HS Financial Education Program
VACAVILLE, Calif. -- Travis Credit Union is filling the financial education needs of Napa and Solano County High School students with a new program.
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Data Security Bill Signed into Law in Minnesota; Texas Bill Stalled
Credit union backed data security legislation was signed into law in Minnesota as a similar bill withered on the vine in Texas.
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Law Allows Connecticut FCUs Inclusion In Investment Funding
A bill that will allow certain Connecticut federal credit unions eligible for funds that the state treasurer may make available under a program to provide funding to community financial institutions was recently signed into law by Gov. Jodi Rell.
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Fight for Private Primary Deposit Insurance in Washington State a Long One Either Way
The Washington State Department of Financial Institutions was holding a stakeholders' meeting last week when Credit Union Times went to press to gather further comments on its proposal to permit state chartered credit unions there to use private primary deposit insurance.
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American Airlines FCU Splits Top Roles, Angela Owens New President, Tippets Remains CEO
In a move it describes as adding "strength and experience to its leadership team," American Airlines Federal Credit Union said on May 30 it has named Angela K. Owens its new president.
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SC Wins Legislative Battle to Modernize CU Act, Brings Parity with Federals
A bill to update South Carolina's Credit Union Act is on its way to Governor Mark Sanford's desk.
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CURIA Supporters Grow to 93, CUNA, Leagues to Spread Awareness
Freshman Democrat Christopher Carney (Pa.) joined the growing list of co-sponsors to the Credit Union Regulatory Improvements Act prior to the congressional Memorial Day recess.
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Participants in NYSCUL GAC Talk Taxes, Municipal Deposits With State Legislators
On May 21, credit union representatives swarmed the New York State legislature advocating against the taxation of credit unions and for allowing credit unions to take municipal deposits.
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NCUA Reservist Presents Agency with Flag from Camp Victory in Iraq
Every year, NCUA recognizes employees who go above and beyond, but this year, one employee recognized NCUA.
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JMFA Acquires Vigilance Financial Systems, LLC
Profitability firm John M. Floyd & Associates has acquired fraud detection firm Vigilance Financial Systems, LLC.
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Fitch Upgrades & Affirms Constitution Corporate's Ratings
Fitch Ratings has upgraded Constitution Corporate FCU's long-term Issuer Default Rating (IDR) to "AA-" from "A+" and the Individual rating to "A/B" from "B".
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Burns-Fazzi, Brock & Associates, NAFCU Services Team Up for Executive Compensation/Benefits Survey
NAFCU Services Corporation and compensation consulting firm Burns-Fazzi, Brock & Associates have recently launched their first co-sponsored survey--the 2007 Executive Compensation & Benefits Survey.
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Two Pa. CUs Merge to Form Over $130 Million CU
Members of the Y.T.W. Community Federal Credit Union have approved a merger May 26 with AmeriChoice Federal Credit Union.
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Thrifts See Credit Quality Sliding; Mortgages Strong, Subprime Not a Concern
Despite credit quality continuing to slip at the nation's thrifts, the Office of Thrift Supervision said they still had a strong year overall.
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Fort Belvoir FCU Targets Members with Individualized Pitches Drawn from MCIF Data
Offering members what they might want, not what they already have, has been a key to targeted-marketing success at Fort Belvoir Federal Credit Union, the CU says.
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Landmark CU Pledges $10 Million to Rescue Refi
Landmark Credit Union is lending a hand to homeowners who are victims of rapidly increasing interest rates on their sub-prime home loans with the launch of a new Rescue Refi home loan program.
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Are Credit Unions on the Dawn of New Era in Mergers? Experts Say Maybe but Basic Best Practice Rules Remain Intact
With all of the uproar that Wings Financial Federal Credit Union's unorthodox merger campaign created, if any thing, it sparked new dialogues on the core of the credit union model and what's really at stake to stay relevant.
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U.S. Mint Announces Circulation of John Adams Coin
John Adams Presidential $1 coins are heading for the nation's banks and credit unions. A ceremonial launch was held May 22 in Quincy, Mass., celebrating the first coin ever featuring Adams. The coins were actually released May 17.
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Christian Community CU Donates $18,000 To Women's Ministries
Christian Community Credit Union has donated $18,000 to American Baptist Women's Ministries to provide a leadership training curriculum for young women's ministries.
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The Face of FSCC Sarah Bang Combines Technical Know-How, Marketing Savvy, to Spread Shared Branching Gospel
There is no way anyone can come to know Sarah Canepa Bang for very long without asking about her name. It has a lyric quality of syllables and vowels the somewhat explosive ending that makes it easy to say and even easier to remember--qualities Bang appreciates.
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Trio of Credit-Union Oriented Economists To Share Insights
Southwest Corporate Federal Credit Union's annual Economic Forum will feature several notable economists.
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Auburn University FCU Taps LEVEL5 for New HQ
LEVEL5, a consulting and facilities development firm specializing in financial institutions, has recently partnered with Auburn University Federal Credit Union to help develop and implement a growth strategy for the credit union's expanding member base.
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CUNA Keeping Track, Seeking Clarity on Lobbying Reform
CUNA is keeping an eye on lobbying ethics reform that recently passed the House.
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Data Security Legislation Caught in Jurisdictional Logjam
Legislation backed by the financial services industry that could potentially name the source of data security breaches and require reimbursement by retailers where the breaches occurred is stalled.
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NCUA Highlights Many Accomplishments in Annual Report
NCUA's Annual Report outlined the agency's many achievements for 2006, from the financial health of the agency and insurance fund to its Member Service Assessment Pilot to regulatory changes.
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Credit Union Card Portfolios Show Solid Growth in First Quarter; 17 CUs Sold Portfolios
A few years ago many credit unions were questioning whether they could compete in the credit card market. A look at first quarter 2007 data shows they clearly can.
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Members Value Network Looks to Inject Innovation Back into Credit Union Industry
The Members Value Network is looking to improve the credit union industry by tackling issues that are often considered "politically incorrect."
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Member Business Lending Sponsors Utah Rural Business Conference
Member Business Lending, LLC was the sponsor of the sixth annual Rural Business Conference hosted by Sen. Bob Bennett (R-Utah) and the Utah Rural Development Council held May 30-31 here.
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MBNA Canada to Buy CUETs, MasterCard Issuer for Canada's Credit Unions
MBNA Canada, a credit-card issuing unit of Bank of America, is buying CUETS, the largest MasterCard issuer for credit unions in Canada.
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Two Wall Street Heavyweights Aim to Build CUNA Mutual's Asset Management Program
The two-fold goal of CUNA Mutual Group's asset management program is pretty direct: grow assets and improve margin.
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Between the Covers: Credit Union CEOs' Reading Interests Run the Gamut from the Mundane to the Fantastic
Confucius said, "No matter how busy you may think you are, you must find time for reading, or surrender yourself to self-chosen ignorance."
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Shreveport FCU Staffer Makes Debut in Denzel Washington Movie
Jamarsa Peters was minding his own business working as a teller at Shreveport Federal Credit Union when he got a call from the choreographer who led the dance company at his alma mater, Grambling State University.
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Jeanne D'Arc CU CEO Paul Mayotte Readies for December Retirement
You could say Jeanne D'Arc Credit Union President/CEO Paul R. Mayotte was "born" into credit unions. A loyal member from a young age Mayotte says he's literally been a member since birth and has worked in banking all his life.
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MySpace Probably Won't Attract New Members, But Other Opportunities Await
Of the 20 or so credit unions who have profiles on Myspace, Land of Lincoln Credit Union maintains the most active account, logging on to check messages every day and publishing a blog entry a few times a week.
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Desert Schools FCU Hikes Public Relations Effort With Addition of PR Manager
Work for a nonprofit organization and you may get a lot of satisfaction, but few resources.
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Kennedy Goes Cross-Country for Shot to Lead, Takes Over Reins at University of Kentucky FCU where Potential is Everything
David Kennedy was selected by the board of directors at the University of Kentucky Federal Credit Union here to be its new CEO.
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Debunking the Planning Session Myth--Strategic Outlook, Thinking Should Be Constant Credit Union Priority
Forget business as usual as an option for thriving in the future.
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IMM Touts 59 Installs in First Quarter of 2007
Integrated Media Management (IMM) says it logged 59 new installations of its output management and document automation solutions at financial institutions across the country in the first quarter of 2007.
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Your Guide to This Special CUNA America's Credit Union Conference & Expo Issue
Here is a look at some of the special features in this 116-page conference issue
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NCUF Successfully Reallocates Resources to Meet REAL Solutions Demand
WASHINGTON -- The National Credit Union Foundation will report to the CUNA Board during America's Credit Union Conference & Expo that it was able to re-work some things in order to keep up with the higher than expected demand for REAL Solutions. NCUF reported at CUNA's Governmental Affairs Conference back...
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Former Nor-Car FCU CEO Gets Three Years, Full Restitution
ALLENTOWN, Pa. -- Former President/CEO of Nor-Car Federal Credit Union Michael J. Symons was sentenced to 37 months in prison and must repay $1.8 million in a fraud scheme, a local press report said.
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CO-OP Financial Services 'Concierge' Makes Summertime Travel Hassle Free
ONTARIO, Calif. -- CO-OP Financial Services has recently launched CO-OP Concierge to help give travelers some peace of mind while they are on vacation.
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Kansas Credit Union CEO Takes Plea Deal on Fraud Charges
TOPEKA, Kan.-- Mark E. Kasson, former CEO of the Credit Union Group Credit Union here has taken a plea deal after being charged with making false entries to the CU's records just before a state and NCUA exam was to take place.
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Out of Indirect, St. Paul CU Gains Income on Dealer 'Referrals'
By JIM RUBENSTEIN
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CUNA's 'Little Guy' Getting Online Makeover
Look out for the Little Guy because you ain't seen nothing yet.
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Ohio Healthcare Signs On With CO-OP Financial Service Processing
ONTARIO, Calif. -- The $29 million Ohio Healthcare Federal Credit Union has increased its participation in CO-OP Financial Services programs by adding CO-OP's ATM and debit card processing.
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FSCC Having A Strong 2007 So Far
SAN DIMAS, Calif. -- Financial Service Centers Cooperative, the national shared branch network headquartered on the West Coast, has found good times so far in 2007.
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Educated Investor Brings Big Deposit Gains to Mountain America
WEST JORDAN, Utah -- Is better employee training the key to attracting new deposits?
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Point West CU Expands Service to Hispanic Community; Ramps up Financial Education Programs in Portland Schools
PORTLAND, Ore. -- Can money make you sick? Mike Fletcher of Point West Credit Union here makes a direct connection between health and financial well-being. He's delivered a presentation titled "Can Money Make You Sick?" which covers the basics of financial education and its effect on stress many times, including...
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Longtime Redstone FCU Leader Retires, Toland Looking Forward to Spending Time With Family and Helping Area Youth
HUNTSVILLE, Ala. -- As big a believer in credit unions as he is it may be hard to believe Redstone Federal Credit Union President/CEO Gerald Toland got his start on "the dark side."
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NuUnion CU Offers Low Interest Loans To State Employees
LANSING, Mich. -- NuUnion Credit Union is ready to offer financial assistance to help State of Michigan employees who may experience unpaid furlough days and an impact on their personal finances as a result of the state's current fiscal year budget crisis.
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Young Members Rise to Nevada FCU's Build Your Bucks Savings Challenge
LAS VEGAS -- Nevada Federal's Build Your Bucks Savings Challenge increased the credit union's youth account portfolio over $18,700 and added 77 new youth accounts during the four week youth account promotion.
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Credit Union Volunteer Work Provides Credibility, Insight to CUNA Economists; Surprised by CU Astuteness of CU Volunteers
MADISON, Wis. -- Two CUNA economists say that their volunteer work at credit unions gives them a better handle on what is really important to those on the front lines of the movement.
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Experiences Shape Financial Services Veteran Judy Sandberg's Message of Collaboration as True Equalizer
GREENWOOD VILLAGE, Colo. -- Having the ability to see the financial marketplace over a 25-year span from credit union, banking, cooperative, investment, commercial lending, information technology and research perspectives has shaped Judy Sandberg's zeal in bringing the message of collaboration as the true means to compete.
Front Page News
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Glatt Never Convinced of Wings Financial's Public Reasons for 'Hostile Takeover'
Tom Glatt never bought into the public reasons Wings Financial Federal Credit Union gave for aggressively pursuing Continental Federal Credit Union.
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GAO Finds Bank '04 Tax Deductions, Credits Over $100 Billion; Net Income Doubles CUs'
The credit union trade associations are pounding home the messages from a new Government Accountability Office study finding that credit unions have not negatively impacted the ability of banks and thrifts to make money.
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Alaska USA Hooks Up with Freddie Mac, CUNA to Break Down Mortgage Barriers
For those credit unions that don't consider a mortgage program a core product, time and excuses may be fast running out.
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Colorado and Wyoming CUs Reveal When it Comes to Banking 'There is a Better Way'
It is almost impossible to miss the Credit Union Association of Colorado and Credit Union Association of Wyoming's new awareness campaign.
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Arizona Credit Union League Names Scott Earl as New President/CEO
Scott Earl, the former president/CEO of the Utah League of Credit Unions and a CUNA vice president since 2005, is joining the Arizona Credit Union League as its new president/CEO effective Aug. 1.
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Welcome to Las Vegas!
CUNA's newly named America's Credit Union Conference & Expo kicks off this week in Las Vegas with 1,500 people expected. Some 66% of that total is comprised of credit unions and their guests, with the rest a mix of vendors, speakers and VIPs. There are 180 booths in the exhibit...
News Briefs
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MAFCU CEO Elected to NAFCU Region II Seat
Mid-Atlantic Federal Credit Union President/CEO Charlie Thomas has won the Region II spot on the NAFCU Board, the group announced.
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New Achieva CU President/CEO Named
Achieva Credit Union has found a successor for retiring president/CEO Wendell Brooks. The approximately $600 million credit union has recently appointed Joseph Newberry to the top spot.
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Maine Credit Union League Elects Directors
Following the Maine Credit Union League's 69th Annual Delegates' Meeting, the league's board elected its officers for 2007-2008.
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National King Memorial Receives $800,000 in Pledges from CU Movement
Thanks to the generosity of the credit union movement, the widespread effort to build a national memorial to honor the legacy of Dr. Martin Luther King Jr. has made a huge leap forward.
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Fidelity National Information Services Acquires AssetExchange
Fidelity National Information Services has acquired AssetExchange. Terms of the deal were not disclosed.
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Sign Up for Free Content Management Webinar
Credit Union Times is proud to present its first-ever Webinar: "Electronic Document Management Beyond Imaging: How Enterprise Content Management is Helping Credit Unions Improve Process Efficiencies and Enhance Service."
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Calvao's Successor Found Within CU's Own Walls
The $3.8 billion San Diego County Credit Union has looked within for its next CEO. Irene Oberbauer will succeed Rod Calvao as CEO of the CU effective Aug. 1, 2007.
Data Processing/Tech
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Altura CU Finds Time is Right for Homegrown MRM
RIVERSIDE, Calif. -- For Altura Credit Union, effective member relationship management (MRM) technology is all a matter of timing.
Legislation/Politics
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The Faces of Those Who Breathe Life into CURIA
WASHINGTON -- In its fourth year of life, the Credit Union Regulatory Improvements Act (H.R. 1537) may have the chance for legislative progress in both Houses of Congress.
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SEC to Host Roundtable Discussion Regarding Rule 12b-1
WASHINGTON -- The Securities and Exchange Commission will host a roundtable discussion June 19 on issues surrounding Rule 12b-1 under the Investment Company Act of 1940.
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Bank Tax Relief Signed into Law with Iraq Supplemental Funding
The banking lobby pushed small business tax relief through as part of the U.S. Troop Readiness and Iraq Appropriations Act (H.R. 2206), which will provide $4.84 billion in tax relief for thousands of small businesses and community banks. The president signed the bill into law May 25 after it passed...
Marketing
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Kelly Named Marketing Professional of The Year
BURNSVILLE, Minn. -- CUNA's Marketing and Business Development Council has named Martin Kelly, senior vice-president of marketing and business development at US Federal Credit Union, the 2007 Marketing Professional of the Year.
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SSFCU Corporate Communications SVP Wins PR Lifetime Achievement Award
SAN ANTONIO -- The Public Relations Society of America San Antonio Chapter, has recently awarded John Worthington, senior vice president of corporate communications for Security Service Federal Credit Union with the Del Oro 2007 Tex Taylor Lifetime Achievement Award.
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FMFCU Makes Appearance On Money Matters Today
BROOMALL, Pa. -- Franklin Mint Federal Credit Union Vice President of Lending Allan Stevens recently appeared on CN8's Money Matters Today.
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North Island Brings Art Alive on Web Site
SAN DIEGO -- North Island Credit Union has updated its signature mural artwork and renamed it "Island Paradise" to reflect 20 new landmarks and sites from San Diego to Riverside, including Petco Park, the Gaslamp District sign, the Lemon Grove lemon, the Chicano Park murals, the San Diego State University...
Regulatory/Compliance
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Federal Reserve Approves Final Reg O Under Reg Relief Updates
WASHINGTON -- The Federal Reserve Board announced that it has approved a final rule removing several statutory reporting and disclosure requirements concerning insider lending at insured depository institutions.
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NCUA Provides Guidance on Donated Equity Accounting
NCUA has revised its policy on small credit union accounting for donated equity.
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Treasury to Hold Industry-Wide Pandemic 'War Game' Starting Sept. 24
The Treasury Department has announced that it will sponsor an industry-wide exercise in the fall for the financial services sector to test its response plan for pandemic.
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IRS Tax Exempt/Government Entities Committee, Names New Members
The IRS' Advisory Committee on Tax Exempt and Government Entities (ACT) has announced it will hold a public meeting June 13.
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Hood Briefs Rep. Bachus on NCUA Hurricane Prep Work
NCUA Vice Chairman Rodney Hood met with Congressman Spencer Bachus (R-Ala.) last week during National Hurricane Preparedness Week to discuss the agency's steps to prepare credit unions in case of a hurricane or other severe weather emergencies.
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NCUA Opens Registration For L.A. Outreach Task Force Town Hall
NCUA Board Member Gigi Hyland has announced that registration is open for the July 16 Outreach Task Force Town Hall meeting in Los Angeles.
Tech Bytes
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LSI Lands Three New Credit Unions
ELGIN, Ill. -- Lending call center provider Lending Solutions Inc. announced three new credit union clients.
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Wescom Resources Group Adds Unitus Community CU
PASADENA, Calif. -- The $675 million Unitus Community Credit Union has implemented Wescom Resources Group's Internet home banking solution.
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Georgia Heritage FCU Opts For COWWW E-Statement System
SAVANNAH, Ga. -- Georgia Heritage Federal Credit Union has selected the COWWW Digital Documents e-statement solution from Open Solutions, the company says.
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Input Sought for CUISPA Risk Study
AUSTIN, Texas -- The Credit Union Information Security Professionals Association is preparing to launch a study of security challenges and best practices among credit unions and is seeking industry input.
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CardWizard Integrates Instant Issue Tools with Summit Platform
ENGLEWOOD, Colo. -- The CardWizard instant issue and PIN selection solution has now been integrated with the Spectrum core processing platform from Summit Information Systems.
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Source Technologies' Self-Service Setup Receives KioskCom Award
CHARLOTTE, N.C. -- Source Technologies' banking kiosk and software system at Quorum Software was named a winner at the recent KioskCom Self Service Expo, the company says.
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ZixCorp E-Mail Encryption Adopted by T&C FCU
BLOOMFIELD HILLS, Mich. -- T&C Federal Credit Union will be protecting its e-mail communications with an encryption service from Zix Corporation.
Special Report
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Building Bridges Between CUSOs, Credit Unions Continue to Pose Challenges, New Model Aims to Protect All
As the number of relationships with CUSOs continues to grow, the provider agreement between the two may sometimes be incomplete or worse, not outline key elements that protect credit unions should certain disagreements arise.
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Critical Times Create Space for Xtend to Help Small, Mid-Size Credit Unions Step up Competition Efforts
The formula sounds like a win for credit unions: have access to a starting point to pool resources and collectively acquire products and services at lower rates.
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Evolution Paves Path to Growth, More Services for SmartSource Solutions
Growth has come at a rapid clip for SmartSource Solutions, LLC considering the CUSO was initially launched in 2001 to offer only share draft processing, check collection, and wire transfer services.
Briefs
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CUNA Hosts 2007 Business Services Survey Report Webcast
CUNA's Research and Advisory Services will host a free Webcast on the outcomes learned from the 2007 Business Services Survey Report.
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ShareBuilder, Wal-Mart Team Form Investment Alliance
Wal-Mart Stores Inc. has partnered with discount brokerage ShareBuilder Corp. to offer low-cost investment services, marking the retailer's initial expansion of its financial-services offerings since abandoning its bid to start an industrial bank, the Wall Street Journal recently reported.
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North Star Business Services Makes Debut
Appealing to both credit unions and banks, North Star Business Services recently launched to originate, underwrite, document, and service commercial real estate loans.
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NACUSO Preps for Collaboratives
Coming off the momentum of its previous collaboratives, NACUSO is gearing up for its next set of gatherings.
Statistics
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Credit Unions 'Well Positioned' to Pick Up Retirement Business
WAYNE, Pa. -- There is further proof that the retirement income and asset management market can provide strong income streams for credit unions.
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Phishing Activity on the Rise in April, Financial Services Still Top Targeted Industry
WEST PALM BEACH, Fla. -- April marked a massive jump in the number of unique phishing Web sites.
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Investments in CUSOs Continue to Climb, Cash Outlay Percentage Declining
Collaboration with CUSOs continues to be a key strategy for credit unions to compete on a wider scale.
Letters to the editor
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Should I Sell My CU in Exchange for a Furnace, Home Theater or New Patio?
I noted the article in the May 16 issue about Nationwide FCU conversion (or merger) to a bank charter and comments made by Paula Edwards-Noice. The article commented that the father of their former CEO "got sold out for a furnace."
Looking Back
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Looking Back
Looking back 17 years ago finds the American Bankers Association charging that a CUNA program to win bankers' signatures on statements of support violates antitrust laws.
Opinion
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Another Name Change? Yes...and Worth It!
The first question I expect to hear when I arrive in Las Vegas for America's Credit Union Conference & Expo is "why did you change the name?"
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Private Label Business Lending--It's a Whole New Ballgame!
Business lending for credit unions presents great opportunities--it also presents some significant challenges.
Publisher's Column
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Death is Certain But Not Taxes, Especially if You're a Banker
Not to offend any lobbyists or politicos out there, but it's hard not to laugh when you hear someone proclaim to be an expert in politics.
On-Site Conference Coverage
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Take Business Approach to Attracting the Best Board Talent
NEWPORT, R.I. -- Want to attract the best talent to your board? Develop a business plan.
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Credit Unions Urged to Create Unique Experiences to Build Brand
NEWPORT, R.I. -- "Ads create awareness--your brand is at the service level," said Branding/Marketing Expert and The Brand Who Cried Wolf Author Scott Deming, who was the closing speaker at NAFCU's Volunteer Conference.
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'Hire Sooner' Is Mantra on Effective Business Loan Launch
SEATTLE -- Though it sounded slightly self-serving coming at a marketing conference, credit unions eyeing a move into business lending were told they need to "hire sooner," get help from the core processor and make sure marketing departments are actively involved before any pre-launch.
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Marketing Association of CUs Debuts New Logo
SEATTLE -- The Marketing Association of Credit Unions has a new logo "emphasizing sharing and professionalism." It was unveiled during the organization's 21st annual conference here.
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'Bills' Campaign in Iowa Wins Top MAC Award
SEATTLE -- A humorous TV campaign produced by Community Choice Credit Union of Des Moines, Iowa and called "Consolidate Your Bills" featuring marketing staffers wearing "Bills" T-shirts, won the top prize at the Marketing Association of Credit Unions' 2007 Awards Competition held here.
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Community Charters Warned of Big Hikes in Marketing Expense
SEATTLE -- Credit unions prepping to launch community charters ought to be ready for sticker shock, a doubling of marketing budgets, a breakout session at the Marketing Association of Credit Unions was told here.
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Kinecta Retention Strategy Cuts Numbers 'In Half'
SEATTLE -- The $3 billion Kinecta Credit Union is at last getting a handle on membership retention, cutting account closings in half.
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'WOW' Factor Urged in Taking Side of Members
SEATTLE -- Credit union research shows the most successful operation occurs when the CU staff engages in the "WOW factor and completely takes the side" of members by focusing all attention on member needs and concerns, according to the head of a Los Angeles agency.
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Striking Right BSA Compliance Balance Greatest CU Challenge
NEWPORT, R.I. -- When it comes to Bank Secrecy Act compliance the risk based regulatory structure is the challenge says NAFCU Regulatory Compliance Director Anthony Demangone.
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Succession, Strategic Planning Go Hand In Hand Says Expert
NEWPORT, R.I. -- Arizona State University College of Law Associate Dean Marilyn Seymann, PhD helped NAFCU Volunteer Conference attendees better understand their role in strategic planning and succession.
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NAFCU Annual Volunteer Conference Attendees Advised to Keep Numbers in Perspective
NEWPORT, R.I. -- Interest in NAFCU's 26th Annual Volunteers Conference, held at the Newport Marriot Hotel was so great that the association says attendance at this year's conference would have easily surpassed all previous records--if NAFCU hadn't closed registration early because its hotel room block sold out.
People
Beyond the Job
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Mountain America CU PR Officer Melts for Well Dressed Penguins
March of the Penguins, Happy Feet , it seems like the rest of the world is learning what Mountain America Credit Union Public Relations Officer Jodi Jones has known all along--penguins rock!
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Life Provides Fertile Sci-Fi Ground for CFE FCU Accountant Steve Costas
While he may be in Accounting at CFE Federal Credit Union, as a science fiction writer Steve Costas transforms the everyday into the extraordinary.
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Desert Schools VP/CIO Finds a Home with Phoenix Suns/Mercury
As Head Statistician for the NBA's Phoenix Suns and WNBA Phoenix Mercury Desert Schools Federal Credit Union Vice President/Chief Information Officer Ron Amstutz never misses a home game.
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Flame Working Helps Neuendorf Release Tension
Kaaren Neuendorf is used to doing analysis and finance sheets on a daily basis as a manager in CUNA Mutual Group's finance division.
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Lessons to be Learned in Showing Horses, Crouse Discovers
With 45 acres of lush farm land including a four-acre pond and 300 acres of undeveloped earth surrounding his property, Ray Crouse certainly has the space for horses to run free.
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Portraits Speak Volumes for S.C. Telco FCU Marketing Coordinator
Whether area residents want to record the emotions of their special day or their child's mischievous grin they turn to S.C. Telco Federal Credit Union Marketing Coordinator Melody Alem??n.
People Feature
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Credit Unions Hire Specialists in Emerging Areas to Create Member Value, Build Business
SHREWSBURY, N.J. -- Credit Union Times has always reported on personnel changes, from the naming of a CEO at a large credit union to the hiring of a new teller at a small credit union. We have picked up on a trend of new, unique positions cropping up at credit...
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MATCU Attempts to Erase Financial Illiteracy with New Position
MEMPHIS, Tenn. -- Battling financial illiteracy is a difficult challenge, but one that credit unions have decided is worth fighting.
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Citadel FCU Lands PR Pro to Manage Media Relations
THORNDALE, Pa. -- Credit unions are known for their marketing prowess, but public relations has always been a weakness.
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Workers' Hires Former Banker to Head New Business Development Team
FITCHBURG, Mass. -- Credit unions that aren't growing are in danger of disappearing.
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Success Starts with the Frontline At TopLine
MAPLE GROVE, Minn. -- The number one priority for credit unions should of course be the satisfaction of their members, but delivering top-notch customer service isn't always easy.
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Point West Trains Staff as Well as Community with New Hire
PORTLAND, Ore. -- Training staff is an important element at Point West Credit Union, but providing training within the community is also valuable. That's why the $105 million credit union recently added Amy Nelson as training and education manager.
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