Credit Union Times Magazine March-31, 2004

In Other News

  • MILESTONES

    Energy First Credit Union, Monterey Park, Calif., will mark its Golden Anniversary with special events, promotions and giveaways throughout the year. A 50th Anniversary Gala will kick off the festivities. On the date of its founding, Energy First CU will also be hosting an Open House, offering tours of all...

  • DONATIONS

    Tobyhanna Army Depot Federal Credit Union, Scranton, Pa., staffers have donated their time to the St. Francis of Assisi Soup Kitchen. Volunteers helped serve the lunchtime rush. Laurel Federal Credit Union, Mont., has sponsored an event with local seniors to raise funds for a new Senior Center in Columbus. The...

News

  • Nevada FCU HR Dept.Takes Home Award

    CHICAGO - Las Vegas-based Nevada Federal Credit Union has been presented the 2003 HR Service Excellence Award from employee survey provider HR Solutions, Inc. Winners are selected based on the overall results of an HR Service Excellence survey conducted by some 812 participating organizations. The survey allowed the employees to...

  • Reaction to House Reg Relief

    Just how much effect Congress' passage of its version of Reg Relief will have on the Senate bill or on CURIA still remains to be seen. See page 10 for some perspectives.

  • Special Report: Human Resources & Benefits

    From credit unions on the catwalk and an incentive plan that's full of Gusto, to the latest HR statistics, it's all in our Human Resources & Benefits special report on pages 20 - 22.

  • Credit Union Staffers Striking a Pose for Business Casual

    WEST PALM BEACH, Fla. - Credit unions are hitting the runway to help define "business casual" and the employees love it. Rather than just referring staffers to the employee handbook, Peoria, Illinois-based Citizens Equity First Credit Union and Jackson, Michigan-based American 1 Federal Credit Union have opted for a fashion...

  • Travis CU Hosts Cultural Diversity Day

    VACAVILLE, Calif. -Travis Credit Union recently made diversity a priority during an organization-wide Cultural Diversity Day. "We recognize that cultural diversity within our staff has brought us a greater pool of talent and skills and the opportunity to work with really unique, interesting individuals," said Travis CU President/CEO Patsy Van...

  • Orange County's Credit Union Goes for the GUSTO in Promoting Outstanding Member Service

    SANTA ANA, Calif. - Orange County's Credit Union is serious about putting member service first and has the GUST-O! incentive program to prove it. "We wanted to show employees that we weren't just talking about service being a priority, but recognize and reward those employees who go out of their...

  • Time for a Double-Take on Eldercare Benefits?

    WEST PALM BEACH, Fla. - Could there be a "silent productivity killer" waiting to strike at your credit union? According to the National Alliance for Caregiving, one of every four households currently provides care for an elderly relative. With the "sandwich generation" - those employees who have both children and...

  • SECU Nabs Outstanding Award of Excellence

    LANSING, Mich. - State Employees Credit Union's Training and Development Department has partnered with BEI Consulting to win the International Society for Performance Improvement Michigan Chapter's 2003 Outstanding Award of Excellence. The credit union was recognized for its Assessment Center Pathway to Success program, which involved the design, development and...

  • American First CU Names New VP of HR

    LA HABRA, Calif. - American First Credit Union has named Catherine Busse vice president of human resources. Busse has over 20 years of financial services experience and will oversee a team of five to help in the credit union's overall strategic planning efforts.

Letters to the editor

  • Welch's Column on Membership Growth a Wake-Up Call

    Mike Welch's column in the March 10 issue of Credit Union Times "Slowdown in Membership Growth Makes No Sense" - was most thought provoking. His assumptions for the dramatic slowdown in membership growth are disturbing and very realistic. Many credit unions are introducing "member relationship pricing modules" designed to "weed...

  • ABA's Dean, Leggett Don't Get It

    Responding to the recent rhetoric coming from the ABA, I'd like to submit my "two cents" to the on-going debate on the tax-exempt status of credit unions and the NCUA's commitment to serving all credit union members. The very first credit unions served whole communities, mostly agrarian, and only much...

  • Fergeson Not Exactly the Innocent Victim

    Any regular Sports Illustrated reader knows what's going to happen after the annual swimsuit edition is published - the letters to the editor come pouring in condemning the tasteless exploitation of women along with demands to cancel subscriptions. I felt that same anticipation following Credit Union Times' comments on the...

  • ACB Chairman's Comments Out of Place

    Don't' let us down, Mike. You must have something to say about America's Community Bankers Chairman William Zuppe stating "now we've got some bullets in our gun" as reported on the front page of the March 17th issue of Credit Union Times ("Credit Unions Had Bankers All Fired Up at...

  • Blaine an Embarrassment To All CUs

    Mike Welch wasn't the only one in the GAC audience embarrassed by the banker vs. credit union debate. After returning from the conference, I seriously considered sending Ken Fergeson a letter apologizing for the treatment he received in Washington. Putting aside past history and the fact that the bankers' actions...

News Briefs

Tech Bytes

  • U.S. Central Selects eFunds' ACH Processing Services

    SCOTTSDALE, Ariz.- U.S. Central has signed a six-year contract with eFunds for its Automated Clearing House Processing system. The deal is big for eFunds given U.S. Central's payment processing role in the credit union industry and its expanding ACH business. It processed nearly 90 million transactions for some 2,000 credit...

  • COWWW Software Notes Upgrades to Multi-Institution System

    PARTA, Mich. - Credit union archiving specialist COWWW Software has released the latest upgrades to its multi-institution system, upgrades that include more customization options for corporates, CUSOs and core processors. Upgrades to Multi-Institution 4.4 includes e-mail renotification for e-statements, more control in creation of user IDs and remote authentication, and...

  • Online Attacks Continue as Industry Grows

    As this graphic from TowerGroup and the CERT Coordination Center shows, general security threats online have escalated quickly. Additionally, the Internet Crime Complaint Center (IC3) says it processed more than 120,000 complaints in 2003 (up from 48,252 in 2002). The Federal Trade Commission also has recorded a steep increase in...

  • Two Corporates Deploy OSI's e-Commerce Banker Platform

    GLASTONBURY, Conn. - Open Solutions Inc. has landed a couple corporate credit unions as users of its e-Commerce Banker product suite, the core technology provider said. They are $4.2 billion Southeast Corporate FCU in Tallahassee, Fla., and $1.6 billion Georgia Central Credit Union in Atlanta. Southeast, 446 member CUs, and...

Opinion

Publisher's Column

  • Contradictions Involving Credit Unions Are Everywhere

    Life is full of contradictions. So is the world in which credit unions operate. Here are just a few of the many out there. Banking industry lobbyists would have everyone within earshot believe that the dramatic growth of credit unions has severely impacted banks. The wildest accusations against credit unions...

Staking Out the Stats

People

  • MIDWEST

    First Resource Federal Credit Union, St. Joseph, Mich., has promoted Burt Kelly to Fort Smith, Arkansas regional business development manager and Sylvia Spencer to Downtown Van Buren branch manager. In addition, First Resource FCU has named Lisa R. Smith Jenny Lind branch manager; Gailene Park North Van Buren branch manager;...

  • SOUTH

    Alabama Telco Credit Union, Birmingham, has named Laurie Shook vice president/controller. Insight Financial Credit Union, Orlando, Fla., has promoted Ann Marie Robbins to Clermont branch manager. Robins Federal Credit Union, Warner Robins, Ga., has named Mike Davis dealer relationship manager. First Florida Credit Union, Jacksonville, Fla., has elected the following...

  • EAST

    Workers' Credit Union, Fitchburg, Mass., has elected John S. Ford, chairman and Marina M. Raher, vice chairman. Empire Corporate Federal Credit Union, Albany, N.Y., has named Heidi Su investment analyst. HarborOne Credit Union, Brockton, Mass., has named Monica Spach Curhan vice president of marketing. Xerox Federal Credit Union, Rochester, N.Y.,...

  • SOUTHWEST

    Texas Dow Employees Credit Union, Lake Jackson, Board Treasurer Tony Hlavaty has been appointed to serve as a Trustee for League District 13 on the Texas Credit Union League's Political Action Committee. Oklahoma Federal Credit Union, Oklahoma City, has appointed Tim DeLise president/CEO. In addition, the credit union has elected...

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