Credit Union Times Magazine July-23, 2003

  • 2003 Has Been One to Remember for CMN National Chair Charlie Amato

    SAN ANTONIO, Texas - To say it has been a good year for Southwest Business Corporation Co-Founder/Chairman Charlie Amato is an understatement. Not only has he been elected National Chair for the Children's Miracle Network, but as an investor in the National Basketball Association's San Antonio Spurs he also got...

  • ABA, Utah Banks, Bring FOM Suit in Salt Lake Court

    SALT LAKE CITY - In a new legal challenge to NCUA's field of membership rules, the American Bankers Association, joined by its Utah affiliate and four banks, have sued the agency in a federal court here to overturn what the ABA calls NCUA's "arbitrary and capricious" approval of a six-county...

  • Affinity Plus Restructures Indirect Lending Program, Existing Members Get Rate Preference

    ST. PAUL, Minn. - Non-members of Affinity Plus FCU who join the credit union through its indirect lending program will no longer receive the same rate as current APFCU members, regardless of their credit rating. Affinity Plus restructured its indirect auto lending program so the service "serves as a benefit...

  • Greenspan: Economy is Looking Up

    WASHINGTON-The American economy is on the uphill swing Federal Reserve Board Chairman Alan Greenspan told the House Financial Services and Senate Banking Committees last week. In his semiannual Monetary Policy Report to Congress, Greenspan reminded the committee that when he testified this spring stocks were rising, oil prices were dropping,...

  • ACLI Conference to Tackle Key Industry Concerns

    WASHINGTON - The American Council of Life Insurers (ACLI) will hold its 2003 Annual Conference at the Fontainebleau Hilton and Resort in Miami Beach, Fla., October 12-14. The Honorable Jeb Bush, governor of Florida, has been invited to deliver the opening remarks. ACLI's annual conference offers a forum for life...

  • At the Movies with CEOs

    Despite hectic schedules and packed days, credit union CEOs do occasionally take the time to enjoy themselves at the movies. Tastes range from family fun features to musicals and comic books come to life. Here's just a sample of what they are watching: Recent three films- Terminator 3, Pirates of...

  • Corporate One to Sell Popular SimpliCD Product to Corporate Exchange

    COLUMBUS, Ohio - In a major deal for the corporate network, Corporate One has agreed to sell its SimpliCD program to Corporate Exchange, a new CUSO consisting of 29 of the nation's 31 corporates. With 29 corporate owners, Corporate Exchange shows corporates can still work together. The wild card with...

  • Credit Union Boards Need to Look Long-term to Keep Talented Execs Locked In

    MADISON, Wis. - Credit union boards may have to get even more creative and aggressive with CEO compensation if they want to attract and retain talented leaders, say credit union compensation experts. Credit union CEO total compensation is up 9.67% this year according to the CUES 2003 Credit Union Executive...

  • Credit Union Groups Strategize to Combat IRS' Renewed Interest in the Unrelated Business Income Tax

    WEST PALM BEACH, Fla. - When the Internal Revenue Service comes knocking, people get nervous. Credit unions and credit union groups throughout the country are on edge about a flurry of IRS audits of state-chartered credit unions to determine whether they should be paying Unrelated Business Income Tax (UBIT). The...

  • Credit Union Robberies Were Down Last Year, But Still High Historically

    MADISON, Wis. - Despite the impression left sometimes by the trade press headlines, CUNA Mutual reports that fewer credit unions were robbed in 2002 than in 2001. Data on robberies committed in 2003 will not be available until later in the year. The insurance company, based in Madison, Wisconsin, asserts...

  • California Voters Expected to Decide on Tough Financial Privacy Measure

    SACRAMENTO, Calif. - With financial privacy legislation killed for yet another year by the California Legislature, the battleground now moves to the voters, who will likely be given the opportunity to decide on what is being described as the strongest privacy measure in the nation. That vote is expected to...

  • `Bankers Don't Get It,' North Carolina League's Departing Johnson Tells League

    PINEHURST, N.C. - The message from Larry Johnson, the departing president/CEO of the North Carolina Credit Union League, was clear and hard-hitting: the industry's outlook has never looked brighter despite the sharp decline in CU numbers and the trend toward "regionalization." The 62-year-old Johnson steps down as president and CEO...

  • Be Aware Of, But Not Scared Of, Fees in Portfolio Sales; Portfolio Buyers Not Looking to Alienate CU Members

    ARLINGTON, Va. - Credit unions thinking of selling their credit card portfolios need to be aware of a portfolio purchaser's fee structure, but not necessarily afraid of it, say card industry executives. "Fees are getting a lot of attention these days because card interest rates are so low and because...

  • Shouldn't be Required, But CUs Should Do it on Their Own

    At America's 9,600 federally insured credit unions, members are assured that their accounts are backed by the full faith and credit of the U.S. government. No credit union member has ever lost a penny on a federally insured account. If members are well advised, federal insurance coverage can extend far...

  • Citi Acquires Big Portfolio

    NEW YORK - CitiGroup Inc, the nation's largest VISA and MasterCard issuer, has purchased Sears portfolio of card and financial services business for roughly $32 billion. The deal represents a portfolio of 59 million card accounts, 23 million of which are active. Sears will retain $600 million in bankrupt accounts...

  • Financial Services Roundtable, BITS Establish Fraud Prevention Guidelines

    WASHINGTON-The Financial Services Roundtable and BITS recently released guidelines for helping consumers prevent identity theft and restore victims' financial identity. The guidelines are based on the Roundtable and BITS' members' best practices, which includes CUNA. Representing CUNA, Brockton Credit Union CEO Jim Blake spoke at a BITS press conference on...

  • Card Offers Dropped in 2002, Marketing Firm Says, But Have Rebounded Somewhat

    TARRYTOWN, N.Y. - Credit card offers dropped in 2002 due to concerns about war and uncertain economies, reported one card marketing and tracking firm, and have still not recovered completely. "The dip in credit card mail volume really hit in the 4th quarter, propelled by an uncertain economy and worries...

  • CUNA's Top 10 Issues

    * Maintaining unity among all credit unions, regardless of charter, size, or management style. * Fighting off bankers attacks on CU tax status in the states. * Stopping the abuse of the bankruptcy law by reforming it. * Expanding credit union lending, including business-related services. * Reforming PCA. * Creating...

  • House Approves Amendment Restricting Popular Immigrant ID Card

    WASHINGTON - The U.S. House of Representatives approved an amendment to the Foreign Relations Authorization Act of 2004-2005 that would sharply constrict immigrants' ability to use ID cards issued by their embassies and consulates, the so-called matriculas as identification. These forms of identification have been seen as one way otherwise...

  • Turning Tables on Design/Build Firms- Look inside

    WEST PALM BEACH, Fla. - There is no doubt that the look of credit unions has dramatically changed over the years. Design/build firms are responsible for creating or renovating these spaces to include everything from a coffee bar and multi-paneled video screens to remote teller systems and a kid zone....

  • CUs Must Develop Language Skills to Attract and Serve Hispanics

    MADISON, Wis.-CUNA's Center for Professional Development is now offering an e-Seminar to aid credit unions with developing their language skills. According to CUNA's 2002 Credit Union Services Profile, 7% of credit unions serve memberships comprised of at least 25% Spanish-speaking persons. The 10-session e-Seminar will run from Nov.11 through Dec....

  • Credit Unions Don't Take Training for Granted

    NEW YORK - Credit unions may be missing out on job satisfaction opportunities if they discount their training departments. An Accenture High-Performance Workforce Study 2002/2003 reveals a positive correlation between increased spending on training and satisfaction with training programs. Some 22% of respondents that increased training budgets said they were...

  • Columbia CU Launches Fun Radio Ads

    VANCOUVER, Wash. - Columbia Credit Union has tapped Portland, Oregon-based advertising agency Nonbox for its latest radio campaign. The radio campaign parodies marketing tactics employed by advertisers. In one commercial, a Columbia marketing assistant hits the streets dressed up in a giant sturgeon costume. In another, Columbia's vice president of...

  • Cats Rule at NY CU

    Catskill Regional Federal Credit Union President/CEO Candace Dayton's pet family extends from the four cats and four dogs at her home to the two cats in residence at her credit union. Cats "Allie" and "Lou" were rescued from a local shelter and have been part of the credit union family...

  • Apple not Falling too Far from Tree

    NEW YORK - A national research study released by New York Life Investment Management LLC finds that Generation X investors are similar to Baby Boomers and Matures (over age 60) in their savings patterns and attitudes. The NYLIM Generations Study found that 82% of Gen Xers save regularly for retirement,...

  • After 64 years, Saginaw MECU Gets New Name, Focus

    SAGINAW, Mich. - One of Saginaw's oldest credit unions is changing its name to match its new community charter. Saginaw Municipal Employees Credit Union will become Family First CU on Aug. 1. SMECU has served city workers since 1939. "This change to the CU's charter marks the first major change...

  • CO-OP/ SCC Working Well So Far

    ONTARIO, Calif. - One year into its merger with shared branching firm Service Centers Corporation, CO-OP Network has joined SCC in proclaiming success. "It's been a rather hectic time - trying to combine businesses located 2,300 miles apart. But overall, we're very pleased with how the CO-OP Network EFT operations...

  • 2002 Federal to State CU Conversions

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  • Credit Unions Fend off DOJ Attempt to Block Pre-Merger Exemption in Reg Relief

    WASHINGTON-In an eleventh hour maneuver, the Department of Justice sent a letter to the House Judiciary Committee expressing its strong disapproval for the credit union exemption from the Hart-Scott-Rodino pre-merger filing requirements as included in the regulatory relief bill. On the evening of July 10, the House Judiciary Committee began...

  • Alaska USA Becomes 60th Prime Alliance Solutions Member

    TUKWILA, Wash. - Alaska USA FCU in Anchorage has joined Prime Alliance Solutions and become the CUSO's 60th member. Alaska USA and its subsidiary Alaska USA Mortgage Company, will use Prime Alliance's VA module as a model for development of a similar solution for FHA and Alaska Housing Finance Corp....

  • ACUIA Rounding Up Conference Attendees

    COLUMBUS, Ohio - Credit union internal auditors will be headed to San Antonio for the 13th Annual Association of Credit Union Internal Auditors Conference and One-Day Seminar from September 9-12 at the Hyatt Regency. Located in the middle of San Antonio's Riverwalk, the conference will feature topics ranging from risks...

  • Credit Unions May Have Opportunity in Growing Prepaid Card Market

    ARLINGTON, Va. - The market for different sorts of prepaid cards will likely take off over the next few years, and credit unions will have a number of different opportunities to ride the trend. Over 50 million individuals in 10 million U.S. households do not have either credit cards or...

  • Pendulum Swinging Back in Favor of Federal Charters

    ARLINGTON, Va.-When NAFCU President and CEO Fred Becker started with the trade association three-and-a-half years ago, people within the credit union community were raising concerns with him about the value of the federal charter. Now, midway through 2003, that is not happening anymore. "It's becoming extremely more balanced if not...

  • SBA 7(a) Approved Credit Union Lenders as of May 31, 2003

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  • Now Drawing to a Close, Dollar's Ride at NCUA Has Been an Eventful One

    ALEXANDRIA, Va.-"I plan on going out the same way I came in: at the fastest pace possible to accomplish the most I can," NCUA Chairman Dennis Dollar said as his tenure on the NCUA Board is nearing its end. Since Dollar joined the NCUA Board in 1997, credit unions faced...

  • New Mexico League's Radebaugh is New CEO of North Carolina League

    ALBUQUERQUE, N.M. - John Radebaugh, president and CEO of the New Mexico Credit Union League, has been tapped to take over the top staff job at the North Carolina Credit Union League effective at yearend. Radebaugh, 50, has been named president-elect of the North Carolina League to start in early...

  • New York Credit Unions Help Property Owners Deal with City's Largest Property Tax Hike

    NEW YORK - Harlem-based Homesteader FCU is the first credit union in the Empire State to team up with New York City's Department of Housing Preservation and Development (HPD) and its Division of Anti-Abandonment (DAA) to help property owners with significant tax arrears keep their buildings by providing financing and...

  • Northwest Airlines Sues NWA FCU to Stop Use of "Company-Owned" Trademarks

    MINNEAPOLIS - In the latest round of an ongoing, increasingly heated feud, Northwest Airlines recently filed a lawsuit demanding that NWA Federal Credit Union cease and desist the use of what it claims are company-owned trademarks. The suit, filed in federal district court on July 10, says in part that...

  • Small Business Optimism Looking Up

    WASHINGTON - A soft national economy and rising unemployment rates haven't dampened small businesses' optimism about future business conditions. Results of a survey recently conducted by the National Federation of Independent Businesses show small business optimism has hit its highest reading so far this year. NFIB's Index of Small Business...

  • Small Credit Union Card Portfolios: An Often Overlooked Treasure

    ARLINGTON, Va. - Credit unions with established card programs but not much card penetration with their total membership are potentially sitting on a gold mine. So far this year, two credit union-owned purchasers - TNB Card Services, which is a subsidiary of the credit union owned Town North Bank, and...

  • When It Comes Down to It, CUNA and NAFCU View Many CU Issues Similarly.and Differently

    WASHINGTON and ARLINGTON, Va.-CUNA and NAFCU fight for their individual constituencies together and separately, but always with their members' interests in mind. CUNA and NAFCU have done battle together, and when they team up things happen. Without unity during the Campaign for Consumer Choice and H.R. 1151, no one can...

  • Workplace Violence Tips; How to Avoid the Growing Problem

    WESTPORT, Conn. - According to the 2002 Occupational Safety and Health Administration Fact Sheet, some two million American workers are victims of workplace violence each year. Since workplace violence, which is defined as any act that intimidates, scares or harms an employee, will not simply disappear, LifeCare, an employee benefits...

  • NCUA, Trade Groups Mull Legal Strategy

    SALT LAKE CITY - Attorneys for NCUA and industry trade groups began plotting their legal strategy this week on exactly how they might respond to an American Bankers Association suit here challenging "local community" definitions on field of membership rules for three Utah credit unions. For its part, NCUA said...

  • Strike doesn't hurt Stoppenbach Credit Union

    JEFFERSON CITY, Wis. - Although a strike by union workers at Tyson Foods in Jefferson, Wis. is about to enter its sixth month, little Stoppenbach Credit Union is doing just fine. "The workers know Stoppenbach is their credit union, and they're taking care of us," said Catherine Zimmerman, Stoppenbach's president....

  • Student-Run Branch Serves as Model for Other Louisiana Credit Unions

    HARVEY, Louisiana -Recently passed legislation by the Louisiana legislature now mandates financial education be included in high schools' curriculum. But JPSB Employees CU has had a head start in helping facilitate this by operating the only student-run credit union branch in the state for the past seven years. "Student branches...

  • Telesis CCU's National Cooperative CUSO Sign of the Times

    CHATSWORTH, Calif. - From the very beginning, Telesis Community Credit Union intended its wholly-owned member business lending CUSO, Telesis Partnerships, LLC, founded five years ago would become a national CUSO. Now that it has become one, CUSO experts say it's indicative of what's happening on the CUSO scene. In June,...

  • NCUA, Federally Insured CUs End 2002 on the Positive Side; Down to 9,688 Federally-Insured CUs, with Assets Topping $557 Billion

    ALEXANDRIA, Va.-According to NCUA's recently released annual report, the agency and federally insured credit unions are still weathering the painfully slow economic recovery fairly well. NCUA finished 2002 with a net income of $3.6 million in its operating fund. The agency had budgeted for $147 million in expenses, but actual...

  • House Subcommittee Gives Favorable Recommendation on FCRA Legislation; On to Senate

    WASHINGTON-Legislation to reauthorize the Fair Credit Reporting Act was reported favorably out of the House Subcommittee on Financial Institutions and Consumer Credit last week by a vote 41-0 vote. H.R. 2622, the Fair and Accurate Credit Transactions Act of 2003, sponsored by Subcommittee Chairman Spencer Bachus (R-Ala.) and several others...

  • Iowa City CU Sees its First Commercial Loan Paying Off

    IOWA CITY, Iowa - Within weeks of hiring a commercial lending officer in 2001, the University of Iowa Community CU stepped up to save an ambitious residential development in the college town, lending the developer $690,000 when no other lender in the area would step up. That gave UICCU's infant...

  • Fiserv Acquires EDS Credit Union Division for $218 Million in Cash

    BROOKFIELD, Wis. and PLANO, Texas - Anti-trust was not an issue for the Fiserv/EDS Credit Union Industry Group deal. In lightning speed, the two firms have already closed on a deal, with Fiserv acquiring the EDS' CUIG for $218 million in cash. EDS will retain $12 million in CUIG receivables....

  • Credit Unions' Participation in SBA 7(a) Program Hits 100 Mark, More Apps in the Pipeline

    WASHINGTON - Five months after Small Business Administration Administrator Hector Barreto announced all credit unions could participate in the SBA's 7(a) loan program, the number of credit unions offering SBA 7(a) loans to small businesses has hit the 100 mark. The 100th credit union to be approved for the 7(a)...

  • Credit Unions Step into Underserved Areas Vacated by Banks; CRA Doesn't Dictate Branch Operations, says ABA

    ARLINGTON, Va. - Across the country, a significant number of credit unions have begun to expand their field of memberships into areas that the federal government has defined as "underserved." Many of these areas were once served by banks that have picked up and left. The term "underserved" according to...

  • Demographic Changes to Affect Credit Unions in Next 25 Years

    WEST PALM BEACH, Fla. - It's the year 2025 and you walk into a credit union. You're struck by some important changes. The credit union is actually part of a stadium and dining complex. The tellers look older. So do the members. There's someone applying for a student loan -...

  • CU Pooch Named After CU Basher Keith Leggett?

    State Employees Federal Credit Union President/CEO Jim Blaine says his poodle "Leggett" is one of his favorite animals. "I've always been partial to the underdog, and you know poodles have long had a reputation for being slow and a bit silly. Well, right, `Leggett' is not much on economics and...

  • NAFCU Attendees in For a Treat as they Visit Baseball's Oldest Ball Park to See One of its Fiercest Rivalries

    BOSTON - On Friday July 25 over 1,800 people associated with the NAFCU Annual Conference will head to Fenway Park to watch one of the fiercest rivalries in all of sports. For the non-baseball fans out there, here's a little history on that special stadium and the storied rivalry. Unlike...

  • NAFCU Services Corp. up to 18 Providers; All have to Brign Value, Says CEO

    ARLINGTON, Va. - NAFCU Services Corp.'s Preferred Provider program continues to expand with 18 companies now partnering with NSC. NSC is a wholly-owned subsidiary of NAFCU. NSC President Keith Nolan thinks of NSC as NAFCU's CUSO. "I need to find how to add value back to the parent company, and...

  • NAFCU's First-Ever Woman Chairman Wants to Help Keep Federal Charter on Track

    DALLAS-NAFCU Vice Chair Diane Furnas said that she is always excited to attend NAFCU's Annual Conference because there are so many colleagues in attendance. Of course, this year should be especially memorable because the close of the 36th Annual Conference will mark the beginning of the Southwest Airlines Federal Credit...

  • NCUA Could Face Mass Supervisor Exodus in Next Few Years; Agency in Line with White House

    NASHVILLE, Tenn.-Even though NCUA Chairman Dennis Dollar's term has already officially expired, he is still working for the future of the agency. In an address to supervisory and management officials at the agency's bi-annual (odd years) supervisory conference recently, he called "for a new generation of NCUA leadership." Over the...

  • MBA Sees Mortgage Market Slowing But Still Strong Through 2005

    WASHINGTON - "The Coming Crash in the Housing Market" by John R. Talbott warns rising interest rates will cut the value of many homes because potential buyers simply won't be able to afford them. Does this mean credit union members will be forced out of the housing market and credit...

  • Lee Federal Credit Union is a True Family Affair

    SAN FRANCISCO - When it comes to field of membership, the Lee Federal Credit Union may be one of a kind. Unlike community chartered credit unions open to members in a wide geographic area or credit unions that have a burgeoning list of select employee groups, Lee FCU is open...

  • MacDill FCU Wants Employees to `Get On the Bus'

    TAMPA, Fla. - The smoke has literally cleared from the stage at the Tampa Convention Center. The yellow bus has pulled away. Now MacDill Federal Credit Union will begin assessing the payoff from its decision to close all of its 15 branches July 14 for a day-long employee training program...

  • Credit Unions Warned: Be on Lookout for Bogus "Century CU"

    ARLINGTON, Va. - NASCUS has alerted credit unions to be on the lookout for a company fraudulently calling itself "Century Credit Union" that has been advertising in Missouri newspapers offering financial services such as credit repair and home, personal, and auto loans and listing an 800-number to call. According to...

  • SECU Taps AAA Carolina's Insurance Agency

    RALEIGH, N.C. - State Employees' Credit Union has partnered with AAA Carolina's Insurance Agency (AACIA) to offer property and casualty insurance to its members. By contacting SECU's Insurance Services department members will now be able to comparison shop, obtain quotes and have access to competitive rates and discounts from a...

  • Rep. Ross, Arkansas CUs Meet Over Breakfast

    WASHINGTON - U.S. Rep. Mike Ross (D-Ark.) met with Arkansas credit union leaders over breakfast July 8th to discuss the political and national events credit unions can expect to see happen on Capitol Hill in the three weeks before Congress' August break. Congressman Ross was presented with a check by...

  • Prior's Dog "Barely" Finds a Home

    Power 1 Credit Union President/CEO Henry Prior and his wife Karen had never owned a dog until 11 years ago when their chow Retriever/mutt Bare entered their lives. Karen teaches 5th grade at an inner city school and she noticed a little puppy lying in the dirt on the schoolyard...

  • Small Business Administration

    The Small Business Administration is growing in importance to credit unions since it overturned a previous policy earlier this year, allowing more credit unions to participate in SBA's guaranteed 7(a) lending program. The guaranteed portion of a SBA-backed loans made by a credit union does not count against their member...

  • The Electronic Payments Association

    NACHA (The Electronic Payments Association) is a quasi-regulatory body in that it is not a government entity, but those using the Automated Clearing House Network follow its operating rules and business practices. NACHA represents over 12,000 financial institutions and 650 organizations. It establishes ACH and electronic payments rules concerning e-commerce,...

  • Post Provides Window On One 9/11 ATM Fraudster

    WASHINGTON - As part of a story about the phenomenon of different types of fraud perpetrated in the wake of the September 11 attacks, the Washington Post has profiled the trial of one of the alleged Municipal Credit Union fraudsters. The Post reported the case of James Allen, a Housing...

  • No Position, But Highlights Importance of Dual Chartering

    The issue of notification has come up in the context of private share insurance, but really it has to do with any share insurance. What is appropriate? Should members be notified once their account exceeds the insured limit? Should they be notified repeatedly if their account stays over the limit?...

  • New CU Conference to Focus on Maximum Performance

    ST. LOUIS, Mo. - CU Conferencesr has revved-up its 2003 lineup with a new conference entitled the Credit Union Services and Products Forum (S&P Forum). Scheduled to be held November 6-9 at the Mark Hopkins InterContinental in San Francisco, the forum will focus on maximizing the benefits that credit unions...

  • NCUA and State Regulators Aren't the Only Regulators of Credit Unions; CUs Have to Follow the Regs of Many

    In the tangled web that is the federal government, credit unions fall under the jurisdiction of several regulators beyond NCUA and state regulators. And as credit unions expand their services, reach into new areas, and stretch for new authorities the Washington acronym alphabet soup list grows-from DOJ to DOL and...

  • NCUA Region II ARDO Named

    ALEXANDRIA, Va.-Scott Hunt has been selected as Region II's new associate regional director of operations starting July 14. In his new post, the NCUA veteran will be responsible for managing the Region II divisions of Insurance, Supervision, Special Actions, and Administration. Hunt is currently a senior investment officer with NCUA's...

  • Picture-Perfect Pets

    Constitution Corporate Credit Union President/ CEO David Addison says life wouldn't be the same without his three dogs. Addison has a Golden Retriever named "Alex", a Border/collie mixed named "Marley", and a Cocker Spaniel named "Reagan". Named after Alexander the Great the 11-year old Alex was found at a rescue...

  • Still Even More Regulators

    This list of credit union overseers is by no means exclusive. Other agencies that have jurisdiction over credit unions include: *The Equal Employment Opportunity Commission *The Federal Emergency Management Agency * Treasury's Office of Foreign Asset Control *The Department of Commerce *The Financial Accounting Standards Board *The Federal Financial Institutions...

  • SBA Getting Ready for 50th Anniversary Celebration

    WASHINGTON - The Small Business Administration will turn 50 years old later this year. National recognition of the agency's anniversary will kick off Aug. 1 at the Dwight D. Eisenhower Library and Museum in Abilene, Kan. where President Eisenhower signed the Small Business Act in to law on July 30,...

  • Poll Finds Bank Customers Prefer Branches

    CHICAGO - Media sources report that a recent survey of 1,000 adults by the Gallup opinion research firm has found that 60% of bank customers surveyed use their bank branches at least two or three times per month, while only 48% of bank customers use their ATMs as often. Some...

  • Which is the biggest fee?

    Most of the attention on fees has focused on the charges that cardholders have to pay directly. Examples include fees to advance cash from a card account, fees for late payments, annual fees on a card account, or annual fees on a card account that carries a rewards or benefits...

  • British Will Pay Almost $70 Million in ATM Fees This Year

    LONDON - ATM users in the U.S. are not the only ones who pay ATM fees on a grand scale. British consumers who use automated tellers will pay almost $70 million in ATM fees this year, according to stories in the British press. Research indicates approximately 34 million cash withdrawals...

  • KeyCorp Adds More CUs To Fee-Free Network

    CLEVELAND - KeyCorp, a bank based financial services firm based in Cleveland, has added six credit unions to its network of fee-free ATMs. The addition means the credit unions' members will have fee-free access to 2,200 ATMs across 15 states, primarily in the Midwest. The credit unions are: Best Employees...

  • NAFCU Attendees, Play Ball!

    "Buy me some peanuts and cracker jacks, I don't care if I ever.." That song may be on the lips of some of the 1,800 NAFCU attendees expected to attend Friday night's baseball game at Fenway Park featuring the storied rivalry between the Boston Red Sox and New York Yankees....

  • Insured and Uninsured Shares in Federally Insured Credit Unions

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  • More Poodle Fun

    Forum Credit Union President/CEO Gary Irvin bought his pet poodle "Cammie" from a pet store seven years ago and enjoys every moment with her. "Cammie meets me at the door each evening and is always wagging her tail," said Irvin. "If I'm lucky, she will also bring me the paper...

  • Securities and Exchange Commission

    The Securities and Exchange Commission's primary function is to safeguard investors and maintain the integrity of the securities markets. Currently credit unions are asking to they be exempt from broker-dealer registration requirements with the SEC. The SEC oversees the stock exchanges, broker-dealers, investment advisors, mutual funds, and public utility holding...

  • NCUA

    The National Credit Union Administration is an independent federal agency charged with chartering, regulating, and supervising federal credit unions. NCUA also administers the National Credit Union Share Insurance Fund, which insures deposits of over 80 million accountholders including all federal credit unions and most state chartered credit unions. The board...

  • Treasury Department

    The Treasury Department's authorities and responsibilities cover a wide spread of issues. Under its authority are Bureau of Engraving and Printing, the Mint; Customs; the Bureau of Alcohol, Tobacco, and Firearms; and the Secret Service; as well as the Office of the Comptroller of the Currency; and the Office of...

  • TNB's Latest Purchases Based in Texas

    DALLAS - TNB Card Services' most recent credit card portfolio purchases are all from credit unions based in Texas, the firm revealed. TNB Card Services is a subsidiary of the credit union owned Town North Bank. The three credit unions that sold card portfolios to TNB Card Services are the...

  • NAFCU Pictorial: Reaching Out to Lawmakers and RuleMakers

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  • CEO and their Lovable Pets; Dogs and Cats Rule the Day

    Surveys find that pets have become important members of the family. So Credit Union Times has asked a few credit union CEOs to share their furry "family" with us. Here's what we found:

  • National CU Directors' Conference Hits Milestone

    LAS VEGAS - A record breaking 1,505 credit union directors and CEOs have registered to attend the 26th Annual National Credit Union Directors' Conference & Expo, August 5-8 here at The Venetian. "This milestone we've reached today has been the goal of all of us working so closely on this...

  • Florida-based Collection/Asset Recovery Service CUSO Adds Four CU Clients

    TALLAHASSEE, Fla. - Four Florida credit unions have signed on as clients of United Solutions Inc., a collection/asset recovery service subsidiary of United Datatronics Inc., to improve the recovery results of their charged off loans. UDI is owned by seven Tallahassee-area credit unions. It provides a variety of data and...

  • First Entertainment CU, Paramount Studio Employees CU Merge

    HOLLYWOOD, Calif. - Two credit unions that serve the entertainment industry have merged. Paramount Studio Employees FCU merged in to First Entertainment CU, creating a nearly $500 million credit union serving the entertainment community. According to First Entertainment CU President/CEO Charles Bruen, a fifth of PSEFCU's membership had an existing...

  • Federal Trade Commission

    The Federal Trade Commission ensures competition among companies, which leads to better pricing for consumers, innovation, and a strong economy. The FTC enforces consumer protection laws for state chartered credit unions and other entities and antitrust laws prohibiting anticompetitive mergers. The Financial Services Regulatory Relief Act in its current form...

  • GE Mortgage Insurance Pilots Paperless Mortgage Loan Origination, Underwriting Tech

    RALEIGH, N.C. - GE Mortgage Insurance is in the final stages of development of `GE's Doc Central', an online offering designed to help mortgage originators and underwriters eliminate paper and decrease the turnaround time in the mortgage process. The product will allow lenders and brokers to submit, review, underwrite, and...

  • Introducing the "Dog of the Couch"

    When Volunteer Corporate Credit Union President/CEO Bruce Fahnestock's loveable Labrador died he knew he wanted another dog in his life. A chance visit to Happy Tails Rescue is when he set his eyes on "the friendliest and one of the homeliest looking dogs." Fahnestock found out that this dog has...

  • Denali Alaskan FCU Statement is Easy on the Eyes

    ANCHORAGE - Denali Alaskan Federal Credit Union has become the first credit union here to offer large-type statements to members who may have problems reading their current statements. With membership groups such as the Mabel T. Caverly Senior Center and the AARP, Denali Alaskan FCU President/CEO Bob Teachworth says partnering...

  • Fannie Mae Foundation Trumpets CDCUs

    WASHINGTON -The Fannie Mae Foundation, a major source of charitable and economic development funding, has published a series of case studies that highlights different programs offered by five credit unions around the country. The Foundation published the studies to highlight best financial practices from financial institutions around the nation. These...

  • Department of Labor

    The Department of Labor focuses on creating better working environments for all employees by improving working conditions, protecting retirement and health care benefits, and strengthening collective bargaining. It administers numerous labor laws affecting credit unions from safe work environment to minimum wage and overtime. Under DOL, the Occupational Safety and...

  • Department of Housing and Urban Development

    The department is committed to helping American families find a safe and decent living environment. HUD helps create homeownership opportunities, enforce fair housing laws, spur economic growth in distressed neighborhoods, and aid the homeless. HUD was the agency that recently set out the updated Real Estate Settlement Procedures Act regulations....

  • Federal Reserve Board

    The Federal Reserve has jurisdiction over a wide variety of financial institutions and activities and works with other state and federal regulators to ensure safety and soundness and financial market stability while protecting consumers in their financial dealings. The Fed writes many of the major consumer protection regulations, investigates complaints,...

  • For New CU-24 Board Member, It's Back To His Roots

    TALLAHASSEE, Fla. - For Hank Klein, CEO of the $350 million Arkansas Federal Credit Union, based in Jacksonville Arkansas, joining the board of Credit Union 24, the credit union owned fee-free ATM network based in Tallahassee, Florida, has meant a trip back to his roots. "I was on the board...

  • FDIC Provides Guidance for Payday Lending Examination

    WASHINGTON-The Federal Deposit Insurance Corporation recently issued examination guidance for financial institutions that offer payday loans due to the high-risk and nature of the product and increasing demand and product offerings. "This guidance raises the bar for banks involved in payday lending, and appropriately so, given our experience with this...

  • Great American Insurance Group, Accurate Background Inc. Double-team Fraud

    CINCINNATI, Ohio - Great American Insurance Group and Accurate Background Inc. have formed a strategic partnership to help companies prevent workplace violence, theft and losses. Accurate Background, a background screening company, will be conducting various types of background screening and consultation as part of GAIG's crime insurance initiatives. Companies purchasing...

  • NAFCU Special Issue Guide

    This record 128-page Special NAFCU Annual Conference issue of Credit Union Times is chock a block with all sorts of stories and features. The following guide is here to help readers find what they want (there's something for everybody!) in this blockbuster issue. Beyond the Job . Read about all...

  • NAFCU's Top 10 Issues

    *Continuing to vigorously defend the tax-exempt status of all credit unions. *Continuing to aggressively pursue regulatory and legislative efforts to enhance the federal charter. *Continuing to meet the challenges of the current interest rate environment, while preparing for the challenges that will have a direct impact on the balance sheet...

  • MyDAS Goes International

    BOULDER CITY, Nev. - MyDAS has launched its international services division to help credit unions reach out to diverse memberships and nations. Recognizing the importance of the Hispanic market, MyDAS has been working with the Texas Credit Union League to support their ongoing commitment to developing credit unions in Mexico....

  • Many Credit Union Officials Shy Away from Commenting on Share Insurance Disclosures

    WASHINGTON-Credit Union Times posed a seemingly simple question to several credit union leaders: should members at federally insured credit unions be notified when their accounts are in excess of the federal government's $100,000 deposit insurance coverage? The response rate was less than stellar. Of seven organizations or individuals invited to...

  • Mid-Atlantic Corporate and Digital Defense Partner

    MIDDLETOWN, Pa. - Corporates are finding all kinds of new products to get in front of their members. Mid-Atlantic Corporate FCU is partnering with IT security firm Digital Defense to offer security services to its 1,100 member credit unions. ID theft, high-tech attacks, and others are in the news these...

  • NCR Looking To China For Growth

    BIEJING, CHINA - An executive with NCR's Chinese division has told wire services that the company, which is a leading manufacturer of ATMs for the U.S. market, is gearing up for a big push into China in 2006. According to the package of market concessions that China signed as a...

  • Florida Credit Union Doing Well While Doing Good

    TAMPA, Fla. - Roughly half or slightly more than half of Florida Central Credit Union's 47,000 members come from among the Tampa, Florida's lower income and poor areas, according to a recent case study published by the Fannie Mae Foundation. But that has not prevented the $194 million credit union...

  • Liberty Announces Insurance Plans for Check Purchasers

    MOUNDS VIEW, Minn. - Liberty Enterprises Inc. is now offering credit unions fraud and identity theft insurance they can provide members who buy Liberty's checks. The programs are called EZShield Check Fraud Protection Program and The Premier Pack with Personal Identity Theft Protection. The EZShield Check Fraud Protection Program covers...

  • IBM Southeast EFCU hits Milestone

    BOCA RATON, Fla. - IBM Southeast Employees Federal Credit Union has recently reached $600,000 in assets in just little over a year. "We reached $500,000 in assets in April of last year and our strong growth continues now taking us to over $600,000," said IBM Southeast EFCU Senior Vice President/Chief...

  • Illinois Governor Fills Vacant DFI Director Spot

    CHICAGO - Illinois finally has a new director for the Department of Financial Institutions. Six months after firing the Republican-appointed director, Sarah Vega, Gov. Rod Blagojevich has named Roxanne Nava, a banker, to head the department that regulates credit unions, currency exchanges, consumer finance companies, title insurance companies and money...

  • NAFCU Attendees: What to Expect on Game Night

    The Friday night game between the Boston Red Sox and New York Yankees will have a 7:05 p.m. start, but first NAFCU has to feed everybody. The pre-game meal will be at Jillian's, a "typical eat and play place" said NAFCU EVP Diane Swenson, who did much of the planning...

  • Liberal FOM Rules Have Little Impact on Banks

    MADISON, Wis. - Liberal field of membership rules have little impact on bank dominance in most markets, according to a study from the Filene Research Institute. The study's authors found that FOM policies have negligible effects on the degree of bank monopoly power in local markets. They also found negligible...

  • House Assigns Check Truncation Conferees

    WASHINGTON-The House recently named its members of the House-Senate conference on the legislation to allow banks to truncate their checks and modernize check truncation for greater cost efficiencies. Conferees for H.R. 1474 on the House side are House Financial Services Committee Chairman Mike Oxley (R-Ohio), Financial Institutions and Consumer Credit...

  • International CU Day Theme Full of Heart

    MADISON, Wis. - It is never too early to start thinking about International Credit Union Day. Although International Credit Union Day 2003 is Oct. 16, CUNA recently mailed posters and brochures to credit unions that play up the International Credit Union Day theme of "Credit Unions: The Heart of Our...

  • Can "Influentials" Help your Credit Union?

    NEW YORK - Baby boomers, Generation X and Y and now credit unions can you identify your Influentials? A recent RoperASW book titled "The Influentials" suggests there is a new marketing channel out there called the Influentials, which is a powerful consumer segment driving word-of-mouth market interest. Based on 30...

Tech Bytes

  • Callahan Tech Study Shows Fiserv Dominates DP Market; DI Has Biggest Slice of Net Banking Pie

    WASHINGTON - For the past 11 years, Callahan & Associates has published its Credit Union Technology Survey, a 250-page or so tome of numbers, tables and commentary, and one of the things folks flip to first is market share among the big vendors vying for the hearts and wallets of...

  • Redstone FCU Sees New Pay Protection as `Win-Win'

    HUNTSVILLE, Ala. - The managers of Redstone Federal Credit Union considered the ramifications of offering no-bounce check protection to its members, and it also considered the alternatives. "A lot of people live paycheck to paycheck, and if you're in a situation where you have to have something right then, it's...

  • Thin-Client Use Gains Traction as Software Catches Up

    COLUMBIA, S.C. - While it may seem counterintuitive, going back to "dumb terminals" may be the wave of the future for many credit unions. Thin-client technology, which relies on a back-office server to power the applications for end users scattered throughout the enterprise, has gained serious traction in the past...

  • Keeping it Relevant Seen as Key to Effective Credit Union E-Mail Marketing

    COLUMBIA, S.C. - E-mail marketing to members is a growing art and science, and credit unions by nature seem to be crafting individual approaches. But they tend to agree on one thing: Don't serve up spam. "We avoid spamming. We're an online credit union and we try to push that...

  • Stopping the Skimming: Wincor Nixdorf to Offer Thwarts for Thefts

    AUSTIN, Texas - Wincor Nixdorf, a worldwide provider of cash solutions, is introducing what it calls one of the only security devices that can protect ATM users from fraud attacks such as the Lebanese loop and card skimming. The new features will be available as options later this year for...

  • imagic Systems Now Compatible with FedImage Platform

    GLASTONBURY, Conn. - imagic says its item capture and imaging systems are now compatible with the FedImage platform used by the Federal Reserve. Credit unions who use imagic for check imaging now can receive early morning posting files of their in-clearings, which likewise can be transmitted to the Fed early...

  • Fiserv Acquires Two Chase Credit Companies

    BROOKFIELD, Wis. - Fiserv has acquired Chase Credit Research and Chase Credit Systems, a pair of credit reporting services and systems companies Fiserv said the Chase companies should add about $25 million in annual processing and services revenues. Terms of the transaction were not disclosed. "Chase Credit brings us another...

  • Galaxy Attendees Learn about New and Existing Products

    TROY, Mich. - GalaxyPlus Credit Union Systems recent Annual Client Conference at the Aladdin Hotel in Las Vegas attracted over 400 people. New products and services were on display, including a call center solution, paperless receipts, drivers license scanning and courtesy pay overdrafting. "GalaxyPlus is continually developing revenue-generating products for...

  • FundsXpress Offers Up VoiceAccess IVR Systems to Online Banking Clients

    AUSTIN, Texas- Online banking vendor FundsXpress that it has partnered with VoiceAccess Inc. to offer interactive voice response (IVR) systems to FundsXpress clients. The IVR solution will interface with FundsXpress' core products to provide another remote channel for account holders to conduct transactions and access a wide range of information,...

Letters to the editor

  • Choice and Options Critical for Future of CU Movement

    Now that the furor regarding private insurance has subsided, it might be time to examine this issue and put it into perspective. For this is how we learn from our mistakes and work toward avoiding these same mistakes in the future. While having choices and options is usually considered a...

  • MCU's Actions After 9/11 a Good Business Decision for Members

    The arrest of Municipal Credit Union members makes the news again, so I would like to rearrange the perspective. We all remember the sights of 9/11 and will never forget them. MCU's headquarters at 22 Cortlandt Street was 500 feet east of the World Trade Center. As the attack started,...

  • Working With a PR Firm Has its Just Rewards

    Mike Welch's comments in his June 25th column "CUs Need to Hire Full-Time PR Professionals" are very timely. Credit unions must be adept at managing public relations these days. Rather than a full-time staffer, however, some CUs might be well-served by hiring a PR firm on retainer. We work with...

  • Keeping PR, Marketing Depts. Separate is Valuable

    As a public relations practitioner within a credit union, I am writing to praise Mike Welch's June 25 column entitled "CUs Need to Hire Full-Time PR Professionals." That a major credit union trade publication - PR skills dictate I can't ignore the others - values my profession and distinguishes it...

  • All Marketers Are Not the Same

    Often, when I read Mike Welch's column, I am offended enough to take pause, but this time I'm actually taking the time to write about it. It seems that Welch's assessment of credit union marketing departments (CU Times, June 25) is firmly rooted in the 1970s. Please allow me to...

  • ASI FCU's Cerise Has it Right

    Three cheers for Audrey Cerise, CEO/President of ASI Federal Credit Union! Her letter published in the June 18, 2003 issue of Credit Union Times ("CUs Need to Take More Independent Initiatives") was right on target. Her criticism of CUNA for blindly supporting poor leagues and their refusal of membership to...

Publisher's Column

  • All Need To Be On Same Team To Tackle UBIT

    It's beginning to look like the credit union issue de jour is about to change from bankruptcy reform to UBIT thanks to the increasing aggressiveness with which the IRS is going after state-chartered credit unions in more and more states. A lot has happened since I wrote a column on...

Events Calendar

  • 2003 ASSOCIATION CALENDAR

    AUGUST AUGUST TBD Defense CU Council's Annual Conference, San Diego Marriott & Marina, San Diego, Calif. For info: Janet Sked, 651-698-0980. AUGUST 3-8 CUNA & Affiliates Financial Management School: Parts I & II. For info: 800-356-9655, x 4249. AUGUST 5 CUNA & Affiliates ESchool: Marketing Management School. For info: 800-356-9655,...

  • 2003 VENDOR CALENDAR

    AUGUST AUGUST 4-7 NCCU's 26th Annual National Directors Conference & Expo, Venetian, Las Vegas, Nev. For info: Conference Department, 866-CEO-NCCU. AUGUST 13-15 Liberty Marketing Service's/MCIF Users Conference, Minneapolis, Minn. For info: Tony Rizzo, 800-607-2435, x 2443. AUGUST 18-22 CUNA Mutual Group (CMG), IRA Supertrain Compliance Workshops, Hilton, Seattle, Wash. For...

Movers & Shakers

Marketing

  • Independence Works in Marketing to Youth

    NEW YORK - The key to reaching today's youth lies in creating non-intrusive messages that are as unique as the individuals they target, says a recently released report by MarketResearch.com. According to the U.S. Youth Market: Deciphering the Diverse Life Stages and Subcultures of 15- to 24-Year-Olds report, tapping this...

  • Impressions or Ads that Last a Lifetime; Which Ad Campaigns Stand Out With CU Marketers?

    WEST PALM BEACH, Fla. - How many of us hear "zoom-zoom" and automatically think of Mazda or start tapping our feet to the beat of a Pringles can - ah, the wonder of advertising. A great commercial can make a lasting impression that brings to mind not only the company...

Special Report

  • Amarillo Community FCU Partners with Irwin Mortgage for Home Financing

    AMARILLO, Texas - Amarillo Community FCU reached an agreement with Irwin Mortgage Corp. for the residential mortgage lender to facilitate mortgages for the $90.5 million credit union. Irwin Mortgage will have a trained mortgage professional on-site at Amarillo Community FCU's main office. The company will originate mortgages and service them...

  • Treasury Secretary to Testify on GSE Regulation

    WASHINGTON - Treasury Secretary John Snow is scheduled to testify Sept. 4 in front of the House Financial Services Committee on the regulatory structure of the housing government sponsored enterprises Freddie Mac and Fannie Mae. Committee members are expected will ask Snow to comment on suggestions that regulation of the...

  • Senate Banking Committee Plans Fannie, Freddie Hearing

    WASHINGTON - The Senate Banking Committee has tentatively scheduled a hearing July 22 to consider the nomination of Mark Brickell to supervise Freddie Mac and Fannie Mae. The Brickell confirmation hearing would become the fourth congressional hearing scheduled on the government sponsored enterprises in the wake of Freddie Mac's accounting...

  • St. Joseph's CU Puts Members in Touch with MortgageClickT

    BIDDEFORD, Me. -The more than 14,000 members of St. Joseph's Credit Union who are interested in applying to the credit union for a mortgage can now file an application 24/7 and get almost instant approval - without ever speaking to a loan officer - by accessing MortgageClickT from the credit...

  • Delta Employees CU, CU National Mortgage Reach Agreement

    ATLANTA - Delta Employees CU, the largest credit union in Georgia, has reached an agreement to use CU National Mortgage to implement the Prime Alliance mortgage solution on the $2.4-billion credit union's Web site. "Our members work in all time zones, live all across the country, and expect premier service...

Publisher's Notebook

  • Bound for a Record

    Sooner or later we were bound to set another record for most pages in a single weekly issue of Credit Union Times. And that's exactly what we did with this issue at 128 pages. And that in turn caused another first. This issue represents the first weekly issue in over...

In Other News

  • SCHOLARSHIPS

    Financial Partners Credit Union, Downey, Calif., has hosted a special luncheon to celebrate the graduation of nine Los Angeles County Regional Occupational Program (ROP) students. This is the first group of ROP students the credit union has taken on. The Los Angeles County ROP offers 70 hours of in-classroom training...

Opinion

  • PCA Alternative is a Capital Idea That Needs to Be Pursued

    As children, many of us had to pay for the misdeeds of our siblings. For example, if they stayed out too late, we inherited a strict curfew. Now, as the President of Nevada FCU, I see itsomething very similar happening with credit unions. Prompt Corrective Action (PCA) and its capital...

News Briefs

  • Usury Limit to Appear on NCUA July Agenda

    ALEXANDRIA, Va.-The NCUA Board is scheduled to address credit unions' usury cap at its July board meeting. The cap is currently set at 18%, but NCUA must reevaluate it every 18 months (by September 9) or it will slip back down to the 15% statutory level contained in the Federal...

  • Funding for Three Key Programs Affecting CUs Considered

    WASHINGTON-Keeping the escalating federal budget deficit in mind, the House Appropriations Subcommittee on Veterans Affairs, Housing and Urban Development and Independent Agencies marked up its appropriation legislation for fiscal year 2004 last week Included in the appropriations are the Central Liquidity Facility, Treasury's Community Development Financial Institutions Fund, and Treasury's...

  • Security Service FCU Reaches $3 Billion in Assets Mark

    SAN ANTONIO, Texas - Security Service FCU, the largest CU in San Antonio, and the twelfth largest in the U.S., has reached more than $3 billion in assets. The CU also recently got its 500,000th member. Chartered in 1956, SSFCU was the first credit union in San Antonio to implement...

  • Truliant FCU Among First to Set up Trust Office through New National MEMBERS Trust Company

    WINSTON-SALEM, N.C. - Nearly a month after Tampa-based Suncoast Schools Federal Credit Union and CUNA Mutual Group received regulatory approval to open a national trust company, Truliant Federal Credit Union is in the process of setting up one of the first representative office. Through MEMBERS Trust Co., Truliant will offer...

  • NCUA Unveils Web-based Share Insurance Estimator

    ALEXANDRIA, Va.-NCUA boosted the usefulness of its Web site with a new Electronic Share Insurance Estimator based on the Federal Deposit Insurance Corporation's model. The estimator allows credit union members to estimate the amount of their deposit insurance provided by the National Credit Union Share Insurance Fund based on the...

  • NASCUS' Fortney Installed on WHF Board of Directors

    WASHINGTON - Mary Martha Fortney, vice president of state government affairs for NASCUS was recently sworn in as a member of the board of trustees of Women in Housing and Finance. The WHF actively promotes women in the fields of financial services and housing. According to the association, it has...

People Feature

Billlionaires Club

People

  • SOUTHWEST

    Rio Grande Credit Union, Albuquerque, N.M., has appointed Chris Fitzgerald President/CEO. FirstCorp, Phoenix, has elected the following officers to its board: Jim Knoff of Pima FCU, Chairman; Rita Albertson of Salt River Project CU, vice chairman; Gloria Mundy of Bashas' Associates FCU, treasurer; and Linda Dhaemers of Desert Energy CU,...

  • WEST

    Washington Credit Union League, Federal Way, Senior Vice President of Member and Business Services RoxAnne Kruger-Monahan, has been elected chair of the Credit Union Foundation Network. Telesis Community Credit Union, Chatsworth, Calif., has promoted Richard W. Cooper to vice president of government and community relations. The Golden 1 Credit Union,...

  • MIDWEST

    CEFCU, Peoria, Ill., has promoted the following employees: Ken Anderson to records center manager; Amy Barbier to business process analyst; Shay Bruns to Airport member center cash operations manager; Sara Clauser to EFT special projects manager; Gary Densberger to East Peoria member center manager; Kristie James to first mortgage origination...

  • SOUTH

    Memphis Area Teachers' Credit Union, Tenn., has named Crystal Kennedy Germantown branch director. FAIRWINDS Credit Union, Orlando, Fla. , has named Jim Herbet FAIRWINDS Financial Services financial advisor.

  • VENDORS

    WordCom Inc., a target marketing agency, has named Dennis McGann vice president/senior database marketing consultant for 13 Midwestern states. Keefe, Bruyette & Woods, Inc., an investment banking and brokerage firm specializing in the financial services sector, has named John Howard director of research. The Members Group, a credit union service...

  • EAST

    Mid-Hudson Valley Federal Credit Union, Kingston, N.Y., has named Marco Meza Middletown branch manager. Aberdeen Proving Ground Federal Credit Union, Md., has named Chris Eliopoulos assistant vice president of mortgage lending. US Airways Federal Credit Union, Moon Township, Pa., has elected the following officers to its board: Paul E. Mitsch,...

News

Beyond the Job

  • Racine Rides on With Her Passion for Horses

    "My parents tell me the first word out of my mouth when I was a baby was horse," said CUNA Mutual AVP/Association Relations Sue Racine. "And I've loved horses ever since." After a lot of pestering Racine says her parents finally "cracked" and let her start taking lessons at age...

  • Johnson at Home in the Water

    Former WesCorp President/CEO Dick Johnson is enjoying his newfound free time, and enjoying it in warm waters all over the globe. Twice a year Johnson spends about two weeks in a warm water locale to scuba dive. A recent dive trip took him to Micronesia, on the Island of Truk,...

  • Woodson Knows How to Weather a Storm

    When State Employees' Credit Union employees have big plans for the weekend they check with Vice President of Payroll/Personnel Bob Woodson, who moonlights as a meteorologist. Woodson received his Masters in Meteorology from NC State University and despite a busy career and family life, he never gave up on meteorology....

  • Zimmerman is Crazy for the Kodachrome

    NAFCU Communications Manager John Zimmerman received a Canon AE1 camera for a high school graduation present, which he brought with him when he backpacked for a few months across Europe, and he was hooked from then on. Zimmerman, who has upgraded his equipment over the last 23 years, is holding...

  • Rays Rises Above the Clouds

    While Paragon FCU President/CEO Richard Rays is known for the lofty ideas he has for his credit union, the CEO reaches new heights in the skies. Rays has had his pilot's license for many years, but between his CEO position and his family, over the years it's been hard to...

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